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Product & services pricing
3.58/5
Chance of future purchase:
3.19/5
Shipping & packaging:
3.32/5
Customer service:
3.21/5
Return/Replacement policy:
2.98/5

Verified
5/5

2023-04-20

easy shopping

"Wide range of products, sizes and colors"

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Recommend

Verified
5/5

2023-04-20

"Easy to find the product I needed."

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Recommend
Ease of Use

Verified
5/5

2023-04-19

All went well

"2nd time I've purchased shutters from you for flip house. Good selection of types and colors. Shipped quickly and the process was smooth . AD is 2 for 2 with me."


Verified
5/5

2023-04-19

Custom options are wonderful

"Really appreciate having the full details of what I am purchasing. Typically if it wasn't listed I'm the details it was in the comments. Also having the ability to customize certain other pieces was excellent."

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Recommend
Ease of Use

Verified
5/5

2023-04-18

Sam P. was great!

"Sam P. was very helpful and very professional!
Thank you Sam P!
"

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Recommend
Ease of Use

Verified
5/5

2023-04-17

online purchase

"I think your site especially online chat was not working,
however I ordered on line fluently
"


Verified
5/5

2023-04-15

Wonderful

"Always easy to order and very quick"


Verified
5/5

2023-04-14

"it was nice to find what i was looking for so easy"

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Recommend
Ease of Use

Verified
2/5

2023-04-11

Website was good and easy to navigate. Shipping costs are atrocious.

"I'm hoping that the product will be worth the money. The cost to ship this product ($160) is 40% of the total cost I'm paying. It's insanity."

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Recommend
Ease of Use

Verified
1/5

2023-04-10

Not in stock

"I contacted the seller to confirm that an item was in stock. I was told it was. They processed payment and shortly thereafter, I was informed that the item was not in stock and wasn't expected to ship anytime soon. I called Customer Service to determine what occurred in such a short amount of time. I was basically told that they don't know what is in inventory until an order is placed. One, I find this hard to believe, and two, I feel this is a deceptive selling practice. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2023-04-09

custom sizes at affordable prices.

"Have yet to receive the items but the ordering process was easy."

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Recommend
Ease of Use

Verified
5/5

2023-04-09

I shutter to think . . .

"That I almost paid too much. The experience via Architectural Depot was excellent, seamless, in fact.
We ordered shutters online for the whole house several years ago but I couldn't recall the company name; shopped a competitor's site 1st (USA Exterior), but hesitated from checking out as the price seemed far higher than when ordering shutters a few years ago. I understand prices go up, but did another search, chose Architectural Depot's site and happy to save $10.00.
"


Verified
1/5

2023-04-08

SHUTTERS

"THE SHIPPING GIVES YOU KNOW WAY TO GET THESE FASTER."


Verified
5/5

2023-04-06

Variety of selections

"I like the dimension drawings that help me choose the right size. Many different options !"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2023-04-06

"Shipping rates are criminal !"

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Recommend
Ease of Use