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Product & services pricing
4.84/5
Chance of future purchase:
4.65/5
Shipping & packaging:
4.75/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2010-11-11

"This company works really hard to take care of there customers and get the item to the customer with fast shipping i highly reccomend them to who buy from them thanks ascendtech."

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Verified
5/5

2010-11-10

"AscendTech,Inc is a good place to do business with they have fast shipping, good quality products and package the item with care. Their prices are very competitive."

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Verified
5/5

2010-11-09

"Excellent product, its working perfectly and i'm very satisfied"

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Verified
5/5

2010-11-09

"I ordered a replacement new old stock motherboard for a HP Dv9000 computer from this seller and it arrived very promptly and well packaged.

It was as advertised New Old Stock and in excellent condition other than it's sealed envelope showing a little shop worn condition. Since the part is obviously not currently manufactured (the computer line and it's repair was discontinued over two years ago ) this is to be expected condition and quite acceptable. The part itself was in pristine condition.

A pleasant purchase from Asendtek and one I would make again.

Thank you
"

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Verified
1/5

2010-11-05

"Buyer Beware… I have never had a company call me a lyre before now. I purchased a computer on Sept. 26th It took 3+ weeks for us to receive it. Hooked it all up and it worked about 1 hr and crashed. Over and over and over. (I'm not a computer tec-eey person) all the code would say is the operating system was not installed correctly and to re-install we fought with this for the weekend trying to get it to work we even took it to a different internet server and it did the same thing. We’re done all I wanted was to return it and get my money back. I was still with in my 30 days. So I started the e-mails with the very insensitive customer service. They just blamed the problem in Gateway. I spent an other $65.00 to send it back for return. Now they are saying that there is nothing wrong with the computer it way the operator. I have told them over and over that I have 4 lap tops at home and they all work great. And I have never had any problems. Now they want to charge me 20% restocking fee. This has been the worst customers service I have ever been though. I have how been on hold for 30 min. waiting for someone to answer the phone. I give up. To anyone looking to buy… Buy somewhere else!!!"

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Verified
5/5

2010-11-05

"If you are looking for Great products at a great price, you found the place. If you are unfortunate and end up with a bad part AscendTech will correct it with no hassle. Customer service will work with you to correct the problem insted of giving you the run around like alot of places do. I will definately be ordering from them again in the near future. "

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Verified
5/5

2010-11-04

"Shipping of product was well package. Even though it was delivered a day after the expected date, I was still impressed with the shipping in the timely matter. The cost of the product was very reasonable and I would definitly buy from Ascend Tech again. "

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Verified
4/5

2010-11-03

"Seller shipped item extremely fast and very carefully packages. Great communication and prices! Item was in mint condition and works great! Thank you so much!!"

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Verified
5/5

2010-11-03

"The product worked perfectly, and was exactly as described. This item was for the repair of a customer's computer, and we were very pleased that the item was shipped very quickly, and was in great shape. We were able to complete the repair quickly, and the customer is very satisfied. Thank you! We've been purchasing parts from AscendTech for quite a while, and will continue in the future."

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Verified
5/5

2010-11-02

"This product was great, the shipping was very fast and everything was in excellent condition as described."

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Verified
5/5

2010-10-29

"Computer was in very nice condition, and the technical specs were exactly what they were purported to be. The battery did not hold a charge, which was disappointing, but they never claimed it did, so my bad.....I should have looked closer. Overall, I would, and very likely will, buy from these people again. I will say that the shipping was a bit slow, but acceptable for the price."

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Verified
5/5

2010-10-28

"Item was exactly as described! Shipping was fast! No problems!"

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Verified
5/5

2010-10-28

"I purchased a laptop motherboard from this company and unfortunately the motherboard they sent me was faulty. The good news is that they took the motherboard back and sent me another that worked flawlessly. I'm glad they stand behind te products they sell."

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Verified
5/5

2010-10-26

"great communication, quick shipping and a good description of their items and offers, looking foward to buy something else from this guys."

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Verified
1/5

2010-10-26

"Video Card ordered from them worked for 60 days. Had written review before this one, however they can no longer find it so they will not extend the warranty my product. Seems like a scam to me considering they must have influence on this review site. WARNING: THEY ARE SCAM ARTISTS AND DO NOT REPAIR ITEMS AS THEY SHOULD!!!"

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