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Product & services pricing
4.18/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.13/5
Customer service:
3.75/5
Return/Replacement policy:
3.90/5

Verified
5/5

2020-11-27

Good price and happy coupon!

"It's an amazing experience to use this website system.
The delivery system provided by this site was very fast and accurate.
One unfortunate thing is that there is no information entry compartment that allows personal customs numbers to be registered in advance.
It is inconvenient to re-enter your personal customs number every time you make a purchase.
"


Verified
5/5

2020-11-27

Quick check out

"Low prices. Easy shopping experience"


Verified
5/5

2020-11-27

Great Prices

"Quality watches for great prices"


Verified
3/5

2020-11-27

No promised 10% off at checkout

"No promised 10% off at checkout !????"


Rep reply posted 2020-11-27
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. Our Promotional Code is available at the CART on the left hand side prior to CHECKOUT.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-11-27

Good products at good prices

"Good products at good prices..."


Verified
5/5

2020-11-27

Amazing price for quality product

"Site was very easy to navigate and amazing price. "


Verified
5/5

2020-11-27

good

"need chosse carafully thing"


Verified
4/5

2020-11-27

Great price

"Good brand and great deal."


Verified
5/5

2020-11-27

exelent seller

"always the best price and good products"


Verified
1/5

2020-11-27

Page loading without any results

"I have tried to place an order using one of the visa credit cards and it didn't allow me to place an order. I have placed an order using a different visa card but the billing address is some for both the cards."


Rep reply posted 2020-11-27
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We see in our processing terminal your original card was declined by your bank for being invalid. We would suggest speaking to them about this issue.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
4/5

2020-11-27

Did now know if Coupon applied

"Coupon should be applied but the discount didn’t show?"


Rep reply posted 2020-11-27
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. Our Promotional Code is available at the CART on the left hand side prior to CHECKOUT. We do see your discount code was applied and gave you $3.00 off.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-11-27

Amazing Quality !

"Second order of watches! Came in perfect condition! Thank you !"


Verified
5/5

2020-11-27

A+

"A++ Great selection on your inventory"


Verified
5/5

2020-11-27

GREAT. VERY SASTISFIED.

"VERY GOOD PRICES.
WOULD RECOMMEND.
"


Verified
3/5

2020-11-27

"Difficulty locating ptoduct."


Rep reply posted 2020-11-27
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”