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Product & services pricing
4.18/5
Chance of future purchase:
4.12/5
Shipping & packaging:
4.13/5
Customer service:
3.75/5
Return/Replacement policy:
3.90/5

Verified
5/5

2020-11-26

Nautica I needica

"Nice watch! Not very spendy, but it looks it! Looking forward to it arriving!"


Verified
2/5

2020-11-26

I was offered a 10% discount coupon but it didn't work

"While I was browsing I had the watch in my cart, I left the page for a while then I came back a few minutes later and I got an offer for a 10% discount coupon. I got the code and went to the check out, but the code was not valid. Ok I'm getting the watch anyway but it was really unpleasant to get used to the idea of the discount and then being denied at check out."


Rep reply posted 2020-11-27
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-11-26

Very easy experience

"Very easy experience and cheap prices"


Verified
5/5

2020-11-26

Love it

"It was A DEAL! Beautiful Watch"


Verified
5/5

2020-11-26

SOOOOOOO SATISFIED I'M GIDDY

"Great selection of desirable products at competitive prices. Web store is very user friendly."


Verified
5/5

2020-11-26

"Good deal. Will find out whether it is an authentic,
"


Verified
4/5

2020-11-26

good price

"awesome deal on name brands"


Verified
5/5

2020-11-26

"Very good price and product love to shop with ashford "


Verified
5/5

2020-11-26

Excellent product to choose from

"Easy to order. Great prices."


Verified
5/5

2020-11-26

Fun easy to complete

"Love the site. Often come for the sales which are awesome. Keep up the good work"


Verified
5/5

2020-11-26

always good

"every year I expect black friday of ashford.
Low prive, nice watch and free international shipping very good site for watch on this season.
"


Verified
5/5

2020-11-26

Good services.

"Good services.

Thank you very much.
"


Verified
5/5

2020-11-26

Customer Service(calling center) is good and professional

"shipping to mainland China still not so conventient, please to be more simplified ASAP. Thanks "


Verified
5/5

2020-11-26

a very quick deal

"The website is easy to read.And the price is very competitive"


Verified
2/5

2020-11-26

Discount not applied

"While pondering purchase decision, I got message for extra 10% off. But when I tried to input the code at Checkout, it said the code was invalid. Frustrating."


Rep reply posted 2020-11-27
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”