ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
4.19/5
Chance of future purchase:
4.13/5
Shipping & packaging:
4.14/5
Customer service:
3.77/5
Return/Replacement policy:
3.92/5

Verified
5/5

2020-11-26

"Very easy and secure process. Pleasant experience."


Verified
2/5

2020-11-25

Good deals, but fake promotion

"I logged on to order three watches. The site was slow to move between screens, twice emptying my cart as it did so. Additionally, I got a sneak peek code for ten percent off flashed on my screen and automatically loaded into my order. That sounds nice, but the code was returned as invalid when I actually went to check out. Frustrated by the gimmick, I decided to only go with purchasing one watch to see if even that would work."


Rep reply posted 2020-11-27
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-11-25

Decent watch collection with attractive pricing

"The collection at Ashford is pretty good and the pricing is just fantastic! Black Friday deals were really good. "


Verified
5/5

2020-11-25

Excellent legit watch shop

"I mistakenly bought a 46mm watch, cancelled right away with one call. Then, bought the 42mm automatic Glycine combat sub watch... Nicee"


Verified
5/5

2020-11-25

Incredeble deals

"Ashford has great and amazing deals. best"


Verified
2/5

2020-11-25

The discount code would not work. It was difficult to tell if it was an O or an 0

"What is an O versus an0? I could not tell the difference."


Rep reply posted 2020-11-25
A rep from Ashford.com, ASHFORD.COM, has responded:

“Hello,

Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. A 0 or Zero is generally Skinner and more oval shaped and O is round and a circle.

However, we have given this to our content department to see if codes can be randomized without the letter O or number 0.

We hope you are willing to give us a chance!

Please contact our customer service or sales team for assistance you may need.

Kerryclare G.
Manager of Customer Service”


Verified
5/5

2020-11-25

Always satisfied

"not my first purchase, I am coming from far Europe and if not custom duty I would buy here every month"


Verified
5/5

2020-11-25

good price

"really a big deal for black friday"


Verified
4/5

2020-11-25

good. but sometimes problems can be resolved!

"good. but sometimes problems can be resolved!"


Verified
5/5

2020-11-25

Excellent

"I have been shopping at Ashford for past 15 Years with Excellent customer service "


Verified
5/5

2020-11-25

Perfect

"Good job! Easy purchase, comfortable web-site."


Verified
5/5

2020-11-25

Best deals

"This is my second purchase from Pakistan I find them very nice with good discount deals ,so fantastic "


Verified
5/5

2020-11-25

time to spend

"very attractive price and even better discount for first time buyer"


Verified
5/5

2020-11-25

Over my expectation

"Products are stunning. If you find what you like, the price is amazing. "


Verified
4/5

2020-11-25

"could not use discount. difficult."