"Fast and secure delivery! And the price also great as the quality of the product:)"
"I have been looking for a watch for a long time. I did not want to wear my Rolex or other watches I have. This is so perfect! It's a very good quality and is the perfect color. I am so happy with my purchase! I plan to order some as Christmas gifts."
"They are wonderful. Larger than expected!"
"I have received the watch well."
"Very fast shipping, watch looks incredible and checks out as authentic on Versace's website, price was incredible. I'm extremely happy with this purchase. "
"Hello, the order did not come with a warranty card. Can you send me warranty card. Eberhard & Co Men's Watch 31064.2"
"The package arrived quickly without any damage and the watch looks very good."
"Invicta watch came just as advertised!!"
"This company providies worst customer service and most of what they sell are of inferior quanlity.
Their warranty is useless as they would be passing you to Glycine and Glycine itself would pass you back to them. Their products from Glycine would break down within few weeks and they would fail to provide any reasonable help.
If you are buying expensive wrist watch, avoild this irresponsible company and look for company whose products have true warranty."
“Hello,
Thank you for your review. As authorized dealers, we handle warranties the same way you would as if you went to a store. When you buy a watch from a retail store, they will refer you to the manufacture for repair as they cannot assist in store with the matter. The system is set up for repairs to be completed in their warehouses.
Regrettably, some manufactures do have a fee for shipping and it is their description to have this policy. Regrettably, we are unable to assist in refunding this fee or taking on the fee as it is up to the consumer.
Again, we do apologize for any inconvenience.
Thank you again for choosing Ashford.com!”
"Good deal and was delivered on time, actually a day earlier."
"Instant delivery, perfect condition of the item"
"Watch was almost $400 less on Ashford than other websites. Hamilton watches are beautiful, will not scratch, and will last forever. Delivery was quick and on time. Excellent experience with Ashford. ji"
"Was looking online for a few weeks for this particular Montblanc pair of sunglasses. This was the only place I could find it, I placed the order and it was at my home 4 days later.
Was most pleased with these glasses !!!!
Amazing experience...."
"It was my first time ordering from Ashford, so I wasn't sure what kind of experience to expect as a customer, but my watch arrived to me promptly and was exactly as described (New and Authentic, which was what I was most concerned about). I would definitely shop from Ashford again in the future, no doubt!"
"Great experience. Loved getting a watch that has been on my radar for a while at an amazing discount!
With fast free shipping to boot.
Thank you
"
A rep from Ashford.com, ASHFORD.COM, has responded:
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”