"Couldn’t believe the price I paid for what I received."
"Found exactly what I was looking for! So excited. Great & various payment options... Can't wait to receive & hopefully post a sparkling full review!"
"The watch looks very old and not great condition. when i call customer service they said i have to pay return. and already they took $10 for shipping. customer service people are not friendly and not good. please check carefully before you order anything. "
"If you choose the Amazon pay option, it does not give you a final breakdown of the charges before you are asked to pay."
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”
"Hope to receive my orders in just 3 days please thanks"
"Loved the time at Ashford. "
"I had experience fast delivery and proper price in your site."
"I plan on doing more business in the future"
"Quick service and very cheap"
"Code BDTIM24 was supposed to be free shipping. I was charged shipping??"
“Public reply
"Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We see you chose to redeem a NOBRAINER deal. This DEAL does not allow for coupon codes to be added.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.”
"Fabulous price, fast delivery, Swarovski box was in perfect condition, so my friend loved her beautiful present. Thank you."
"A wonderful Online Retail experience."
"Good deal for this product."
"Affordable price and selection"
“Hello,
Thank you for your review. We hope you are enjoying your purchase!
Kerryclare G.
Manager of Customer Service”
"So fantastic. Exactly what I expected.Gorgeous watch!!!!
I was surprised at how good this watch looks.It seems to be as accurate as any of my other quartz watches."
A rep from Ashford.com, ASHFORD.COM, has responded:
“Hello,
Thank you for your review. Ashford takes all their customer comments and concerns seriously. We apologize for any inconvenience this may have caused you during your purchase. We see when speaking with customer service you indicated there was nothing wrong with the item you just didnt like the band and it did not fit. The type of item you chose has a distressed look like codororry and has white throughout. This can appear as if the item is "old" but it is the design.
We hope you are willing to give us a chance!
Please contact our customer service or sales team for assistance you may need.
Kerryclare G.
Manager of Customer Service”