"I ordered the Lenovo w530 laptop. It came on time. It came brand new unopened. Works fine as advertised. ANTOnline gives very detailed product specs. They were 100 percent accurate. No problems in transaction. For some reason the three year manufacturers warranty started running in March and I got the computer in July, I suspect that Lenovo did this maybe because they were no longer selling the 530s. "
"Product was new in box as advertised. I enjoyed the savings. Thank You. Free Shipping was great. Product took a week to arrive via UPS Ground, but no complaints."
"Purchased a refurbished Lenovo Thinkpad Tablet 2 from Antonline.com through Newegg Business. The tablet arrived with a defective screen, and all subsequent attempts to contact the seller to issue an RMA have been ignored. Complete radio silence. Newegg is trying to pursue the matter for us, which is much appreciated, but we will certainly be avoiding Antonline.com marketplace items at all costs in the future."
"Terrible service. I placed an order for a Thinkpad that they "had in stock". three days later i get a simple email " We are very sorry. Stock has not arrived as planned. Your order has been cancelled and refunded"
They have deceiving information and terrible customer service. don't buy from them."
"To begin, it was good. Merchandise arrived in a timely fashion. However, at the current posting, we have been unable to get a satisfactory solution for the defective monitor that arrived. It is impossible to speak with someone, they only communicate thru email. They have promised a response in 48 hrs, we haven't gotten one in 8 days. We will keep you posted."
"Excellent merchant. Prompt shipments. High quality products. Excellent prices and customer service. We've purchased several items from ANTOnline and have received the orders sooner than expected. There have never been any problems with any of the orders. We have recommended this merchant to friends and family members and all have been satisfied with purchases."
"Had not heard of them before, but the price was right so I took a chance. Everything went great! Fast shipping with tracking. Definitely recommended."
"My products arrived quickly and in great shape. Just as promised on website."
"False shipping claims ("expedited shipping" resulted in one week delivery time), refusal to refund expedited fee.
Vague to downright insulting comments from support personnel.
Refused to cancel the order, claiming it shipped, even though both order status and UPS status clearly showed that the item was not handed to carrier for another day.
Why deal with these guys where there are plenty of other choices where you are treated with honesty and respect?"
"i bought a Dell monitor for a great price. weeks later, no monitor. i fought with them to get them to file a claim with ups. still weeks later, still nothing. i failed a claim with Paypal. a week later i get an email saying i have an rma number for my return. i still never got the monitor. another email comes in saying i will get a refund in about 10 days. they won't honor the price that i first bought the monitor for either. they suck!"
" Lenovo E32 Tower - CORE I7 4770 3.40GHZ 8M - 2.5 128GB SATA 3 SSD - 8GB PC3 The computer shipped sends a video signal that is faulty, or sending too weak of a video signal. I have tested two DVI monitors and I get no signal with a DVI-D cable. The monitor also say no signal with a VGA cable. The monitors work with another computer with a DVI-I Dual connector using a DVI cable. Tech support was also unable to resolved the issue and gave me the LENVO number 1- ***-***-**** number to call. This issue is unresolved. I will never purchase another Product from ANTOnline. Google antonline reviews before doing business with this subpar business. "
"I have now ordered two Lenovo desktop computers from ANTOnline, and have had two excellent experiences. Most recently, I ordered a $650 desktop and it arrived within three business days (with only standard shipping!) was exactly what I ordered, and was well-packaged. Two years ago, I bought a $400 desktop from them through their Amazon store, and it also arrived very quickly and was just as described. Most importantly, when that first desktop failed on me a few weeks ago (a problem I caused by trying to install a hardware upgrade myself), ANT's customer service was very polite and helpful, and connected me directly to a Lenovo rep as it was still under warranty. Their prices are also just about the best I could find anywhere. Highly recommend."
"I purchased a $1,000+ Lenovo X1 Carbon Ultra Notebook from ANTOnline. It arrived via UPS in perfect condition. The price was the best I could find online. Their Website was easy to use. Shipping was free and there was no sales tax ... My wife needs a new PC and I will buy it from ANTOnline."
"The ordering and shipping and price of my new Lenovo ThinkPad were all satisfactory. However, right out of the box the laptop was completely infected. We hadn't done anything beyond initial setup (initiate Norton anti-virus program, download office from a secure site and install Firefox and Chrome) but it was completely unusable. In ANTOnline's defense, I did not bother to contact them so I do not know what the response would have been. I didn't have time to go that route, Instead I paid my own computer guy $300 to disinfect. He downloaded and scanned with Ccleaner and Malwarebytes, removed unneeded programs, disabled items in MSconfig. Malwarebytes found 24 items and 3 trojans. Did a myriad of things to solve issue of Explorer crashing and a long litany of other things before it was finally all resolved. In retrospect, it was not worth the low price of the laptop. Next time I would buy locally where I could return and or repair more easily,"
"I recently purchased a Bluetooth wireless mouse through ANTOnline and had a great experience. It was easy to find and order. Thanks."