"We noticed already within the first few km, that there was something not right with the car we were given. Some strange noise, as if the suspension was worn out or something. We noticed that there were almost 200.000 km on the teller, what is a lot for a petrol car, And as we were about to start our two week 'touring the island' holiday, we called the office to ask if we could come by to get an other car. The lady stated immediately that the change of getting an other car was zero. Moreover she was very busy and advised us to go to an auto repair shop to have it looked at. The bottom line was that we, as customers, had to solve the (not our) problem. We had no time to have this car repaired, so we traveled with it as it was: not really comfortable and not really reliable. I would be ashamed for such bad customer service Ace Christchurch office! We will never rent with you again."
"I took a one day hire from Lucky Rentals at Auckland Airport. Good service with shuttle pick-up and drop-off from the airport. Straightforward and uneventful hire with efficient processing. I hired an older small vehicle and that is what I got. It was a little battered around the body but mechanically performed fine - no complaints, I got what I paid for - a cheap rental."
"Easy to use website and the service was fantastic. A no hassles booking for a great Price. Would definitely use atlas again"
"Good prices and I didn't have problems with the local supplier in my last trip."
"Would highly recommend. Great choice of car, easy website, and low prices. "
"Cheapest price I ever got on a rental vehicle."
"please refer to detailed email sent to AtlasChoice on the blunder they made by not communicating my details to the rental company - GO in Christchurch and i did not have my car ready for pickup inspite of re-confirming it all earlier. "
"I found Atlaschoice in a Google search and am glad I did. The price for the rental was much lower than the other companies and picking up the car was a breeze."
"I don't know how this service works, but we'll use it again. We booked Atlas Choice and got a Hertz car right at the airport."
"The voice was excellent, and the car was nice and new. "
"Sevice on this rental was excellent; i only gave 4 stars as there was a fault with a seat lever on the car, which i would not have expected on a car with less than 1000 miles on it! Otherwise, an excellent hire"
"This was the first time renting through Atlas choice. I was a little sceptical at first since the price was pretty low compared to other companies, and because I had to prepay for the rental.
I flew to my destination, and the agent working for the local car rental company that Atlaschoice "paired" me with, was waiting for me at the airport's arrivals area with my name on a sign. LOL
She drove me 5 minutes away to the rental office (outside of airport premises). I signed rental agreement and had a hold placed on my credit card just in case major damage occurred on the car. My rental was for a month. The agent working for the rental office was very nice.
If you are concerned about the hold on your credit card, don't worry. Mine was voided as soon as I returned the car in good condition. I guess the rental rules and insurance coverage are different from one country to another.
Very satisfied overall. I will definitely be using again. The price was very good and I had a very good experience.
"
"Dear All,
I think it easy t book with you.
Your staff is good but nobody told me that I could'nt get the car at 1 am when I arrived at Christchurch.
I was dissapointed because it's a huge mistake and I waited for this car.
PLease check that the agencies get the bank details to avoid this mistake.
Best Regards
France"
"Pick up was a little challenging due to it being so busy but we called the number and this person had liaised with our driver. Once we were picked up it was plain sailing. Short trip to the office and we were then quickly away.
Return/drop-off was also so simple.
Car was OK but we did not pay for a new vehicle. Would use again."
"This was my first time renting a car using Atlaschoice, I was really worried and I have always used the big rental companies directly, and this time I couldn't resist the great rate which was being offered by AtlasChoice, I was also traveling with 3 kids, so was concerned. but this was a great experience. i am already planning to reserve car again for my next trip. "