"Pieter van Ham is incredible! We ordered a lens for our projector and he helped us every step of the way. I can't say enough nice things about the best customer service we have ever received. We are very grateful and highly recommend Audio General! "
"David, patiently and kindly help me to solve the shipping and payment problems.
Provided reasonable international shipping offer, fast shipping and detail information.
Thank you so much"
"I just installed 3 Panasonic Laser Projectors at my indoor golf facility. All my clients have commented on the extremely high quality of the picture. Happy clients lead to repeat customers. I want to thank Peter from Audio General for the suggestion to purchase these laser projectors."
"I bought the Epson2250 home theater projector after literally weeks of research and bought it from Audio General because of a couple of conversations I had with Dave on a Saturday afternoon where I took him through all the considerations I had about the projector and integrating it with a sound bar and what impressed me was Dave's knowledge, candor and willingness to answer so many questions having nothing to do with the equipment but having everything to do with my comfort level at knowing what I was getting into with my home theater project. Thanks for sharing your expertise and time Dave- that earned Audio General that sale and future loyalty."
"Amazing price on and Eiki EK-308 projector. Quick shipping. Competent phone support. This was an amazing experience!"
"I have one name for you....Pieter!!!! My goodness, this gentlemen was incredibly knowledgeable, he directed us to the perfect projector. He was kind, patient, so helpful...the experience was absolutely wonderful and the product is amazing! We have neighbors and family members that are planning on purchasing one soon. And we urged them to make sure they buy it from Pieter at Audio General. Also, the price was the cheapest we found and we received it less than 48 hours later. I will be referring people to this fantastic company and making sure they work with Pieter! He is a huge asset to their company and was the reason we purchased here instead of a large retailer or Amazon.
Chris and Rebecca"
"Dave is very knowledgeable regarding the barco projector and accessories I purchased. He is professional with great communication and very fair pricing. I highly recommend"
"I was willing to buy an Epson Home Cinema 2250 during black friday.
Audio General was ok to ship abroad, not many US companies offer this.
This projector is sold for 1500$ in Europe (named EH-TW5820) and Audio General was selling it for 690$ (Epson price offer at the time of my order).
Including shipping, import duties and taxes the final price was around 1000$/900€.
I would buy again from them in a heart beat in the future!"
"My sales rep Pieter was great and so was the price for my UHD50X! "
"Please do not buy from these people. I bought an Optoma laser projector UHZ65. The picture quality was bad. Unlike what they told me that they would help me if I called for any technical support setting the projector when I called they referred me to the manufacturer, it was an impossible task to get in touch with the manufacturer for help. I gave up and returned to the projector. I was charged a restocking fee( which I was aware of) and had to pay for shipping it back, which cost me over $500.00 ( restocking fee + shipping).
You have to consider paying for all that when you are buying a product you have not seen and take their word for a top-quality product. Finally, I am still waiting to get my refund back it has been over two weeks since they received the projector. All they do is make all kinds of excuses why my refund is taking this long.
I really doubt that they have all these good reviews, it is the internet age and anybody can make anything looks good.
Please be careful don't fall into this trap. I hope my review will save someone from getting the same bad experience I had.
"
"Great price and very fast response time with communication. The projector came as soon as they were back in stock and I wasn't charged until then. "
"After looking online for the best deal I found Audio General. After researching them and seeing they're rated by the BBB I went ahead with the purchase. I had some issues finalizing the payment online and contacted them via email and was answered very quickly the same day. Great service, communication and prices.
Would buy from them again in a second.
Thanks!
Sean"
"Purchased a projector from Audio General. I had a question and needed to contact Support during the weekend, yet they were prompt responding to my question. They worked with me until the matter was resolved. "
"Ordered an Optoma UHD50x projector from Audio General. Whereas other websites and chains like Best Buy would have taken about a month to get the projector to me, Audio General got it to me in a couple days. I can't say enough good things about these folks. Pieter, David and Eric were all super friendly, super communicative and just seemed exceedingly willing to work around my specific needs. And all during a pandemic no less. I've not been to Audio General in person, but from my experience with Pieter and co., it seems like a massively resourceful company that still has the personable nature of a mom and pop shop. No having to navigate through phone prompt menus, just a real human who answers the phone right away and seems genuinely willing to help. Can't recommend this place enough. Thank you guys!"
"I was glad to deal with AGI. Great thanks to David Spiegel. AGI is in No' 1 in my bookmark list."