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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2020-07-07

epson4010

"Audio General was great to work with when buying my Epson 4010. Very informative staff kept me in the loop about my order. Great projector at a good price. Would not hesitate to buy from them again."

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Verified
5/5

2020-06-23

Great service

"Had a great experience with Audio General. Great service, prompt email replies and shipping information. Would definitely use them in the future. "

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Verified
5/5

2020-06-20

Panasonic pt-vz580

"They took care of me! Excellent service, fast delivery and a great projector for the golf simulator build."

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Verified
5/5

2020-06-08

Great Experience

"Easiest shopping I've done in a long time. Audio General had the projector I was looking for to complete my outdoor theater (Epson L1300U). It was a great price, Pieter returned my call within an hour, and the projector shipped the same day. Would absolutely recommend. "

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Verified
5/5

2020-06-02

Great Transaction!

"We had researched projectors to replace our old Infocus Screenplay 7205 and found that Audio General had the best pricing for the Optoma UHD65. David at AG let me know exactly when the projector would ship and sent it FedEx with signature; so no problem with it sitting on my front porch. Also I was not charged until the projector shipped. The UHD65 projector was well really packed for shipping and installation was relatively easy. No issues at all. Great Customer Service!"

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Verified
5/5

2020-04-22

Optoma UHZ65

"I purchased an Optoma UHZ65 projector March 2020 from Audio General. I have been very happy with customer service and ongoing order follow-up provided by my salesman, Pieter Van Ham.
Out-of-the-box, the UHZ65 had a great picture. We love it. After 10 years with our old projector, which had received rave reviews during annual Super Bowls, UHZ65 delivered movie theater picture quality.

INSTALLATION
The highest mountain to climb was “image flip”. I made the mistake of installing the projector on the ceiling before flipping the image. The image was not only upside down, it was also backward. Unable to find ceiling mount in the Optoma manuals, I turned to YouTube. I was able to find an Optoma YouTube video entitled: “Optoma Technology Presents, Projection Mode Setup”. Though the video provided a succinct description of both tabletop and ceiling setup procedures, upside down ceiling setup was still a challenge. I strongly recommend tabletop “image flip” before mounting the projector on the ceiling. To mount the projector ceiling mount, I used the Optoma Distance Calculator which provided accurate throw distance based on the screen dimensions. After mounting the projector, the projector controls made fine tuning the setup a breeze (i.e., zoom lever, lens shift and focus).

PROS
1) Laser light engine provide excellent bulb-free value.
2) Excellent contrast and black level.
3) Low operational noise.
4) Outstanding “out-of-the-box” HDR sharpness, brightness, and saturated color.
5) Compatible with 24p, 30p, and 60p 4K/HDR devices.

CONS
1) Lacks a powered lens and has limited lens shift (Can avoid by Distance Calculator pre-planning).
2) No keystone correction.
3) Limited 3D.
4) HDR support is for HDR20 only.
5) Does not have native 4K chip; however, to the eye, the single chip with laser and color wheel offers more precision than most native 4K chip projectors.

On balance, the Optoma UHZ65 is an awesome projector that delivers outstanding performance for the money.

"

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Verified
5/5

2020-04-06

Fantastic service!

"David with Audio General was very attentive to our order and provided solid advice and direction on additional items we needed. Clearly a seasoned pro with the products they sell. Would recommend to anyone with confidence - and we will continue to purchase from this company!"

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Verified
5/5

2020-04-01

Saved the day

"I don't normally make a habit of ordering from companies I've never done business with, but we had a scheduled set up for a golf simulator within the week and realized no one had ordered the projector. It was out of stock at most places and when I called Audio General and asked if they had stock, he asked immediately if it was for a golf simulator room. They didn't have that one in stock and Sony was backordered until at least April. He had another brand with identical specs and 1000 lumen more for $150 extra. We ordered it, they shipped when promised, gave us shipping information and it was delivered with time to spare. Very knowledgeable, very polite, and great customer service. I'd use them again in a heart beat!"

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Verified
5/5

2020-02-18

Sony lens adapter

"I can't say enough about the attention I recieved at Audio General. I had a very complicated issue with a Sony projector and lens adapter needed to install a long lens. They not only understood the problem they went to the ends of the earth to find me an out of production adapter that even Sony had no access to.
They are simply the best!
"

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Verified
5/5

2020-02-04

absolutely the best

"purchased several projectors and accessories from AGGI over the years-nothing but top-level service every time...with great pricing to boot! The expertese they provided was most helpful in my last purchase of my first laser projector...thanks guys!"

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Verified
4/5

2020-02-01

Great Customer Service

"The Audio General team is class act. They are experts in the industry and guided me through my purchase. Without their expertise, I'm sure that I would not have bought the right equipment to fit my needs.

My order was damaged in transit, during delivery. Despite the fact that Audio General was not to blame, they stepped up to rectify the problem in record time at no cost to me. Audio General definitely cares about their consumers and I would definitely buy from them again. I recommend them to any body considering investing in Audio/Video equipment.
"

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Verified
5/5

2019-10-07

Great service!

"Audio General was very helpful in helping me choose a JVC DLA RS440 "eshift" 4K projector last summer and in upgrading to the full 4K RS1000 this fall."

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Verified
5/5

2019-09-13

Top Notch Service

"Top notch service as always from David at Audio General. Purchased a decent quantity of Panasonic laser projectors, flight-cases, cabling, components and rigging accessories. The guys unboxed and cased the projectors. Everything was delivered on time and as requested. We had a DOA projector, and David arranged a replacement, delivered within 3 days. These guys always go above and beyond. "

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Verified
5/5

2019-08-21

Highly satisfied

"Purchased Optoma UHZ65 - excellent price and good service"

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Verified
5/5

2019-08-15

Great service and prices

"We ordered several LCD projector lamps. This was a huge order and Audio General gave me great pricing and service. I will continue to use them for lamps and new projectors in the future. They have always rock bottom for pricing and top notch for service. "

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