ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
5.00/5

Verified
5/5

2019-08-01

BenQ purchase from Audio General

"I can say nothing but good things about my experience with a recent video projector purchase from Audio General, Inc. The process was easy from the initial phone call to the delivery of the product 2 days latter. Outstanding customer service and I look forward to working with Audio General in the future."

Detailed Review Benchmark + -
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-05-20

Terrific service

"We were able to save a considerable amount by purchasing an open-box laser projector from Audio General. It arrived promptly and in perfect condition. A phone call prior to purchase reassured us of the condition of the unit (no hours of usage!), which started the very smooth process. We will definitely look at Audio General's offerings when considering future purchases."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-05-14

Same as every other time we've ordered-prompt, intact, and as promised.

"We consistently have the same excellent experience with Audio General-what we want, at a fair price, arriving in a reasonable time (or better) and exactly what we ordered.

Lots of follow up and an overall great experience every time.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-05-01

Quick shipment and great support

"I needed my item rather quickly and they got it out immediately and sent me tracking. It actually arrived on friday and I had not expected it until Monday. Will not hesitate to go back to these guys again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-04-17

Great projector

"Service with the company was great, but didn't have to deal with them much, as they shipped quickly and everything was in fantastic shape when it arrived."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-03-04

ZH400UST OPTOMA

"I purchased this through agi . I couldn't be happier customer service was great shipping was 2 day and fast . they kept me updated during shipping and delivery . vell well mannered respectful and eager to answer questions . as for the projector I couldn't be happier I stpped up from a hitachi cp-sx635 witch had a very nice picture but the colors were a little dull . every tried to talk me out of a using a business model but I am glad I did anyway its like watching a led tv on my wall , if you are not a patient person ust is not for you it takes some trial and error to get it right , but the colors wow is all I can say ."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2019-01-03

"I bought 2 projectors and received excellent service from Pieter!"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-12-25

Excellent support!

"They saved me at last moment to do my event, Fast and clear.
Thank you
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-12-18

Great Service!!

"I brought projector and projector mount from AudioGeneral. Overall I liked their customer service, They helped me by answering all the questions I had and also recommended me the right projector mount."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-12-12

Quick and Available in Stock

"Pieter was easy to work with and answered all my questions and provided me with the best price and was able to get it delivered quickly."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-10-29

"Pieter and Dave were incredibly helpful. Looking forward to meeting with them again in the future."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-08-28

Great to work with

"Always ready and able to help. No problems. Great follow Up."


Verified
5/5

2018-08-17

GREAT PRICING AND SERVICE

"Wonderful Experience! Great Pricing and Service. Pricing was so good we bought 4 Projectors instead of 3.
Peiter was knowledgeable and helpful.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-07-20

Excellent Service

"Dave Harper was a pleasure to work with and his counsel was most appreciated."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-06-30

Barco projector!!!

"I pruchased a Barco f90 4k13 projector from audio general inc(audigeneral.com). I was impressed their excellent supports during the whole transaction process. Highly recommened!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases