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Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


Verified
5/5

2024-12-05

GREAT PRODUCTS

"This is the 2nd time I have purchased rugs from AU Rugs and as before (4 years ago) my items are exactly as portrayed on their website. Delivery was very timely and the goods were in excellent order, having been very well packaged and protected.

They look perfect in my room - I love them.
"


Verified
5/5

2024-12-05

Easy, Fast, Secure.

"Easy to use website and excellent tracking
Would definitely recommend
"


Verified
5/5

2024-12-02

Wow

"Wow, excellent and prompt delivery service and amazing rug that is perfect. Thank you so much and I will definitely recommend to others."


Verified
5/5

2024-11-29

Professional all the way

"I ordered the rug on a Wednesday from the Gold Coast Queensland Australia. IArrived from the USA the following Thursday delivered to his room. Meantime I was receiving updates on it's travels all the way.
I bought a rug from Rugs AU 4 years ago and received the same service.
ThankyouRugs AU don't change you are already doing every thing right.
Maureen.
"


Verified
4/5

2024-11-29

Good experience

"Was easy to order, communication was clear and delivery was made in 3 days.
Product colour is slightly darker than website but that wasn’t a problem
"


Verified
5/5

2024-11-28

Beautiful rug, quick delivery

"Beautiful rug, quick delivery "


Verified
5/5

2024-11-24

"really pleased with my purchase"


Verified
5/5

2024-11-22

Excellent service and product

"Great product and exactly as described. Order it late Monday and received it Friday afternoon. Wish all companies operated like this!"


Verified
5/5

2024-11-14

Au rugs for quality

"All good quick response and quickly posted"


Verified
5/5

2024-11-12

Love AU Rugs

"Easy to get around site plenty of designs available great prices, Found what I wanted"


Verified
4/5

2024-11-08

Very helpful

"Staff were very helpful and friendly."


Verified
4/5

2024-11-07

“On the Ball”

"They have been excellent when I’ve had a question or needed to check on my order status ..
The only thing that I’ve had to query was when I put in my id number Fedx always came back with no such order number !!! A little daunting for. 76 year old lady ..!! So I messed around till I figured how to get in to you at AU rugs .. explained .. and bingo .. someone was on it!!., I was very impressed with your after placing order service … top marks .. it was very reassuring.. thank you so so much …I’m waiting for my last order ..
Just want to mention .. the Sage colour is exactly the colour was what I needed .. thank you and many blessings .. Jan
"


Verified
5/5

2024-11-05

Great Product & Wonderful Service

"My outdoor rug is a quality product & I couldn't believe how quickly it was delivered. Thank you for the great service"


Verified
5/5

2024-10-31

Very professional

"I found the variety and quality of rugs impressive and Ivan was very helpful in promptly responding to my queries, i’d be happy to recommend them to anyone"


Verified
5/5

2024-10-30

too expensive for the quality

"I wont be buying from you again. Decorug and other shops have much cheaper rugs
"