"They did all the things I asked them to do so it was a good Job "
"The manager of this location was very, very helpful with my purchase. I will be returning to this location for all of my car maintenance needs. Very pleased with the experience all around. The wait was not long at all and everyone was very nice and the facility was clean compared to some automotive facilities that I have been to throughout my life. They have my business as long as the current manager and/or however long I remain to stay in the area."
"BAck in February of this year, I dropped my vehicle off at the Arnold location for an oil change at 7:30 AM. I was told the change would be done by noon. By 1:30, I had not gotten a call that it was done so I called. They hadn't even started. I ended up having to call every hour to check and finally got my car at 6:00 PM. I complained and got a coupon for a free oil change.
I called on Friday 10-9-15 and scheduled to drop my car off at noon on Saturday 10-10-15. I was told by the tech that it would be done by 4 PM on Saturday. I get there to drop it off and my appointment isn't in the computer and I get told that my car won't be done with it's oil change until MONDAY morning. Why does it take almost 2 full days to get an oil change????"
"Professional Service, great and efficient help and prompt attention to my immediate needs. Happy to have someplace to go on a Sunday when an emergency arises. Would highly recommend and return if the need arose."
"We had an issue with a ford van with 311,000 miles. They explained why we were having an issue with the spark plugs and they explained how to stop the problem from recurring."
"The manager and technician were rude and discourteous to my wife. This kind of behavior is both immature and disrespectful. The company obviously condones it and doesn't care one bit for customer service. I can go anywhere for cheap tires and crappy service. "
"We have done business with this location for many years. We continue to be well satisfied with their attention to our needs and our desires."
"I was on the road to Chicago when i realized that my tire had a leak. So i took an exit in West Florissant road and went to the Autotire shop #921. I was greeted with smile by Bill and Floyd and when i mentioned about the leak and my hurry to leave to Chicago they were so considerate and agreed to look at my tire . In about 15 mins they fixed the leak ( luckily it was repairable) and did not charge anything extra for the extreme fast service. This was the first time for me in Autotire and i would definitely come back. Kudos to Auto tire and particularly Bill and Floyd in the shop."
"Great outstanding service! The old timey sense of giving real customer satisfaction is very evident here. "
"My family and I have used Autotire and the related Munro locations for over 10 years. They are ~experts~ at keeping our aging vehicles in good, proper, working order. They will continue to get my business for years to come, I'm sure."
"I received excellent service while purchasing 4 tires and a wheel alignment. They respected my time and in the process showed me respect by not wasting it. I would wholeheartedly recommend this store."
"Auto Tire gets five stars from me. I have received a total of two oil changes from Auto Tire and I plan on making them my primary Car Care Center. The prices are very reasonable, the people are overall pleasant, and I must say that they are very informative and knowledgeable on the things that my car may or may not need. I appreciate the honesty and the service(s) is always finished in a timely manner."
"I am a repeat customer. I purchased my tires from Auto TIre, and receive e-mail coupons for discounts on oil changes and other services. I most recently had my oil changed there. The work was done efficiently, and properly. I will return again"
"The employees went out of there way to prove good service."