"The staff gave me sound advice and the repair was completed in a timely manner. "
"The guys here seem to be the only honest mechanics out there. They never try to upsell or push services on us that we don't need. Always friendly and fast. As long as we live in this neighborhood, I'll never go to another mechanic."
"My experience here was one of the best experiences I have had getting and oil change from anywhere. They gave me a time that my vehicle was going to be done and they completed the service earlier than the estimated time frame. I also like how they gave me a brochure with everything that needed to get taken care of from the least to the worst . The price was also unbelievable and the technicians were nice and had wonderful customer service. Thanks for the great experience I will definitely be coming back for future service!!! "
"Took them over an hour longer than they said to have the tire delivered because they don't carry it in stock. Was there for over two hours to get a tire changed. They tried to charge me for a front end alignment and hazard insurance that I didn't ask for. I will never go back."
"oil change, check engine light and nail in the tire..all fixed."
"Very Friendly and helpful!"
"I had an appointment but had to wait over an hour for them to start the work."
"Good people to work with. They seem more interested in a long term relationship than a quick buck. "
"Mark was super and got me in and out in a flash!"
"I've been bringing my vehicles to AutoTire for a very long tine. My latest being a 2010 Nissan Frontier. From my first oil change to my last oil change AutoTire has done a great job. If ever their is a problem with their service AutoTire is quick to make it right. Even the best can have a problem. It's how fast they make it right that counts. AutoTire every time. "
"The reason that I had my oil changed at the Fairview Heights location is how well they took care of me on my recent tire replacement. I had a great experience with both the front desk folks were pleasant and honest. The service time was right on schedule and the estimated work time was legit. I can not say that about every oil change. Normally the start time is not accurate and the estimated work time is not right. With these guys it is."
"Don Mundeschenk & his crew are not only competitive regarding service pricing, but their top notch work, & friendly demeanor make me feel confident every time I stop in for service.
From wipers, to tires, to axles, Auto Tire is my place. "
"I have been a loyal customer for close to 20 years. AutoTire is not just tires! They are a full service automotive repair shop. AutoTire does a fantastic job and they never take advantage of customers. Everyone is personable, professional and extremely competent! I highly recommend them. "
"Had a terrible interaction with an unscrupulous company. During a 4-tire replacement, our wheel bearing was damaged. We returned the care based on a noise from the broken wheel but despite two separate attempts, were told that this was just our imagination and that we should continue driving (and that they were not intending to do anything). On the second visit, the manager told me an inappropriate and offensive story about his nephew, which clearly was intended to ensure I would not return - which I did not. We went to the dealership, which diagnosed the problem and informed us of how dangerous it would have been to continue driving the vehicle. "
"I will return anytime that my truck has any problems. I would recommend them to whomever asks"