"Got my part overnight unexpectedly! Really appreciate the extra touch!
Thank you!"
"I placed my order mid afternoon and asked for two day shipping. It arrived the next morning, before the tracking information did.
On top of that, a really good price for a hard to find part that was well packaged to avoid damage."
"I've used Autohaus many times before. Items always arrive very fast and prices are competitive. "
"Site **** , hard to access info, to get shipping infó you have to register, password BS, will not shop again"
"The order got shipped the same day!"
"Our orders get to us quickly and efficiently. If there is anything wrong, they handle it correctly and professionally. We have been ordering from them for years and are very satisfied customers. "
"I never received my order. I've sent emails and left phone messages but have had no response."
"Ordering online car parts in New Mexico can be frustrating since so many suppliers are in the eastern half of the country, and the wait is long if the car is out of service. Not when I order from AutohausAZ. And when items are small and light, they ship via USPS—cheap and fast.
Thanks, folks!"
"Received order within days"
"Ordered Thursday 2pm CT paid overnite shipping received 10 am Friday which allowed me to get alignment, inspection, tagged and registered so I could drive on weekend legal. Awesome!!"
"excellent the best in the business "
"A++++ Couldn’t find the part any where else.
Thank you so much. "
"Ordered a variety of parts for my BMW and chose the 2 business day shipping method since I needed them in a hurry. The package arrived at my door not even 24 hours after I placed my order. Seriously impressed with the competitive prices at AutohausAZ and the shipping. Received all the right parts on time, packaging was great, and nothing was damaged in transit. 5 stars and will definitely be buying from here again. "
"After confidently ordering a part in stock, I was days later informed that they didn't have it in stock!
They were waiting to be re-supplied.
Yes, it was irritating, but I understand about these sorts of foul-ups.
I had to finally call to find out about my order. Said it would be another day.
Now, if it were my company (which it isn't), I would have gladly told me the customer, that it would be shipped "next day", instead of my waiting yet 3 more days!
The customer service person was fine, and the website if okay."
"I ordered a part on a Thursday PM during normal hours, and paid extra for expedited 1 day shipping. I expected the order to be processed at the latest on Friday AM, and expected part delivery on Saturday. The part did not arrive until Monday. The part status did not update over the weekend, it just said "Processing", so I was not even sure it had been processed. Had I understood that shipping days did not include weekends, I would have saved $$ and just shipped normal mail. I contacted AutoHaus AZ and they explained the no weekend thing, but the shipping soured me on the whole transaction.
I guess I order too much on Amazon and expect 1 day to mean 1 day, not 3 days.
Like I said, good parts, just be aware of the shipping terms."