" this is happening alot, their compatability chart is useless, they dont care as long as they ship."
"Easy to order and super fast shipping."
"Az has the parts I need at good prices. Good shipping and the right stuff, I've been a customer for almost 20 years."
"I ordered parts July 12th in the morning with plenty of time to ship that same day, but received a notice on July 16th that the order shipped that day. I have called everyday since and left 1 voicemail and sent an e-mail asking for an explanation as to why it shipped days later and to track my shipment. I was given a tracking number via e-mail without carrier info. I have yet to receive an e-mail or call back."
"I always go through az autohaus for my 1988 Bmw. Has everything i need and great brands to choose from. Emergency situation, I choose one day shipping and it’s legit. "
"I ordered a wheel hub and wheel bearings kit for my car. I paid extra to have it shipped within 2 days. That part went great. When it came to installing the parts after paying to rent a some equipment I needed to do the job I realized that One of the Hubs was completely different than the other. One had a 4 lug pattern and the other had five lug pattern. I reached out to the company in an urgent email and it has now been two days and have not heard anything. This was my first time buying from them and if they don’t make this right real soon it will definitely be the last. ?? How when buying a Hub kit do you get two different Hubs ???"
"Best price found overall,and superfast delivery,deserve 10 stars"
"When I ordered, it said 5 days for delivery but it was only one day. Everything I ordered was included and was very neatly packaged with instructions for each component. So far, extremely pleased. "
"Everything ordered fit perfectly. Just placed a couple of more orders with them. Wish they carried more Jaguar x100 parts as selection is limited. "
"I had my car torn apart and was ready to leave town for a trip and realized I needed some parts last minute. Sure enough the parts showed up overnight from two warehouses on a holiday week! Couldn't be happier to get my car back together."
"On 6/27/2019 I ordered a Mercedes OE Brake Light Switch and since it was needed immediately I paid extra for priority shipping.
6/29/2019 I received the WRONG PART! I received 2 little round plugs for a VW.
7/01/2019, approx. 8:30 AM their time, I called and was told by an agent that he would try to locate and get the correct part sent. He could not tell me if it will be shipped quickly. He said he will call by the end of the day and let me know the status. It is past closing time and no call! What did I expect?
In addition, I had called and left messages indicating the urgency of getting the correct part. No response to any of those messages.
Appallingly bad service with a total lack of taking any responsibility to correct the problem they created.
If you need the correct part shipped fast don't shop with autohausaz.com. "
"If anyone deserves a rich praise it is Autohaus AZ. Above and beyond their parts quality, shipping, and pricing policies, Autohaus AZ deserves rich commendation for their personal warranty.
Allow me to relate my recent June 2019 experience. As It turns out Autohaus AZ extends the factory warranty on a fuel injection item that I require. Furthermore, a purchase made three years ago was now twelve days beyond their generous three-year extended warranty period. Having discussed this with a sales agent, I received a returned phone call within an hour explaining that the sales agent’s supervisor would be willing to honor their three-year warranty! What is even more significant is that the warranted item(s) was of substantial value.
If you have an auto parts need be sure to make Autohaus AZ your go-to source!
Thank you Autohaus AZ; this will not be forgotten and will surely come back to you in spades.
"
"question about junking or repairing my 2003 bmw, the answer with autohausaz save the auto.
good feeling"
"I was shopping prices and aitohaus was higher but guaranteed 1 day shipping for $39.99 and the other place that had better prices was 1-2 shipping at $15.99. I chose autohaus bc I used them before and I needed the parts asap bc I was paying for rides to work. The parts came in 2 business days instead of 1. I asked for refund for the delay as I paid bribe day shipping. They refused due to inclement weather in my area??. There was no inclement here!!! i will never use them again as they do not value my business, shipping is NOT guaranteed at the price you pay for, and their parts were more expensive!!!!"
"I ordered glow plugs for my Sprinter on Wednesday afternoon and had the part Friday by noon (2 day delivery). "