"I ordered a part on a Thursday PM during normal hours, and paid extra for expedited 1 day shipping. I expected the order to be processed at the latest on Friday AM, and expected part delivery on Saturday. The part did not arrive until Monday. The part status did not update over the weekend, it just said "Processing", so I was not even sure it had been processed. Had I understood that shipping days did not include weekends, I would have saved $$ and just shipped normal mail. I contacted AutoHaus AZ and they explained the no weekend thing, but the shipping soured me on the whole transaction.
I guess I order too much on Amazon and expect 1 day to mean 1 day, not 3 days.
Like I said, good parts, just be aware of the shipping terms."
"Well satisfied. Will recommend. "
"I am very happy with Auto Parts "
"I’ve been trying to contact help support but nobody wants to pick up the phone and I payed for a 2 day shipping which is extra $$ and it **** that I still haven’t received my part in the mail please fix this and give me a call or something I’m getting really annoyed that nobody is doing their job right "
"I gave this experience a 5 Star rating only because the shipping took longer than expected, Other than that, the package came in perfect condition and everything was packaged well, nothing damaged or missing.
Kootos to everyone, will buy again and recommend AutohausAZ for automotive supplies. "
"Just waiting for the product, but already turned off by the shipping rates. "
" this is happening alot, their compatability chart is useless, they dont care as long as they ship."
"Easy to order and super fast shipping."
"Az has the parts I need at good prices. Good shipping and the right stuff, I've been a customer for almost 20 years."
"I ordered parts July 12th in the morning with plenty of time to ship that same day, but received a notice on July 16th that the order shipped that day. I have called everyday since and left 1 voicemail and sent an e-mail asking for an explanation as to why it shipped days later and to track my shipment. I was given a tracking number via e-mail without carrier info. I have yet to receive an e-mail or call back."
"I always go through az autohaus for my 1988 Bmw. Has everything i need and great brands to choose from. Emergency situation, I choose one day shipping and it’s legit. "
"I ordered a wheel hub and wheel bearings kit for my car. I paid extra to have it shipped within 2 days. That part went great. When it came to installing the parts after paying to rent a some equipment I needed to do the job I realized that One of the Hubs was completely different than the other. One had a 4 lug pattern and the other had five lug pattern. I reached out to the company in an urgent email and it has now been two days and have not heard anything. This was my first time buying from them and if they don’t make this right real soon it will definitely be the last. ?? How when buying a Hub kit do you get two different Hubs ???"
"Best price found overall,and superfast delivery,deserve 10 stars"
"When I ordered, it said 5 days for delivery but it was only one day. Everything I ordered was included and was very neatly packaged with instructions for each component. So far, extremely pleased. "
"Everything ordered fit perfectly. Just placed a couple of more orders with them. Wish they carried more Jaguar x100 parts as selection is limited. "