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Chance of future purchase:
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Shipping & packaging:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2022-05-09

Floor mats that were ordered from Germany

"I spoke on the phone with the team and they were very helpful. The challenge was that BMW did not provide a good description of the part parts and we were unsure if they were correct until they arrived in the states and the team opened the box. The team promised to open the box and inspect the item and send it to me if they were the correct parts. Very professional and outstanding service! Thanks for hiring a great team!"


Verified
5/5

2022-05-08

Great service

"Got the part fast, and it fit my car. not sure what else could have gone better?"


Verified
5/5

2022-05-08

"Easy to use website and good product information
"


Verified
5/5

2022-05-05

A+++

"Parts department checked each item for availability !!! Thanks!"


Verified BMW Northwest Shopper
Verified
5/5

2022-05-04

The Best Parts Service I've found

"The parts crew folks are the best. Friendly, knowledgeable, and do their best to get what I order to me in a good time frame. My only critique is that the website doesn't inform me as to where parts are located. I have to call and make sure their not in Germany if I'm in a hurry."


Verified
5/5

2022-05-03

Fastest find in the West

"I was looking for a specific part not knowing what it was called. Did my reviews etc. on the internet and your location came up.
Real easy to purchase.
Thus the “ Fastest find in the West” Tacoma, WA
"


Verified
5/5

2022-05-02

It pays to shop around

"Interestingly, after shopping at 5 different urls I happened upon your website and really appreciated how thorough the ordering process was."


Verified
2/5

2022-04-26

part 61136805424 listed as compatible with my car

"part 61136805424 listed as compatible with my car 2015 i3 Rex 60Ah but my initial order got cancelled as in incompatible."


Verified
5/5

2022-04-24

BMW

"Got the parts sooner than expected but haven’t installed yet. The cost was great considering what I was quoted here in Yakima
Thank you for your service
"


Verified
5/5

2022-04-24

Friendly Customer Services

"Not only very knowledgeable team but all the people I’ve talked with over the years are always friendly. A lot of parts folks from various company’s are not"


Verified
1/5

2022-04-21

packaging went missing and I had to pay for it

"I woukd suggest using UPS for shipping… USPS packaging went missing at the end and I end up paying for it.."


Verified
5/5

2022-04-12

"I liked the way they made sure that it was going to fit your car. The diagram was really sweet to be able to see that you are buying the right part. "


Verified
5/5

2022-04-09

Easy to find and order

"Confirmation via VIN helps assure fitment."


Verified
5/5

2022-04-04

Dissapointed

"Item was available on their website, yet it wasn’t. Ordered fine, then later that day got a message it’s no longer available and the order was cancelled. Sent an email to inquire what other options might be available and haven’t heard anything since. If you don’t want to communicate don’t give me the option then ignore it. "


Verified
4/5

2022-04-05

Great price and Shipping

"The ordering process was straightforward and the pricing
Was competitive
"