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Product & services pricing
0.00/5
Chance of future purchase:
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Customer service:
0.00/5
Return/Replacement policy:
0.00/5


2/5

2002-03-12

"If you are only buying memory and you don't need to deal with customer service for anything, you'll be alright. I've ordered memory from BzBoyz twice, and the first time went with no problems, memory was sent Priority Mail and I received it ontime. The second time, I used a credit card that wouldn't go through their processor so I selected "call to verify" and I waited 2 days for them to call and when I missed the call I had to call back a number of times because the line was busy or the person I would get in touch with would either put me on hold or I would get hung up on somehow. The person I dealt with on the phone didn't seem to understand that I had to give her my credit card number in order to finish the transaction. Once this was out of the way, the order came as requested. Their service is horrible but their memory works for me. I would look for a more responsive and better handled memory vendor in the future."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
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Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
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Being updated on the exact date the delivery was sent
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Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
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Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being trustworthy
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Customer service being knowledgeable
Customer service making decisions on their own
Overall web site
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1/5

2002-03-12

"Very rude people. They are liars
and dishonest. Will NEVER buy from
these crooks again.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is trustworthy
Is committed to quality products and services
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Being trustworthy
Being knowledgeable
Being easy to reach
Resolving problems
Making decisions on their own
Overall customer service
Customer service being easy to reach
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being trustworthy
Product Returns/Refunds/Exchanges
Overall web site
Speed of web site
Web site being easy to use
Web site reliability