"Free shipping on most in-stock merchandise. It's like purchasing it locally without spending time on the road or gas money! And my item was also cheaper than my local store! And with amazing customer service and sales reps with product knowledge second to none, what more can anyone ask for!!!"
"Almost everything I need and very fast ordering and shipping. Also good communications. "
"Had the item I was looking at a fair price.
Had a problem with the Payboo credit Web site, the Web site froze twice. Ended up using my VISA credit card."
"I hadn't used B&H in the past. To be fair, its difficult to stand out in the digital world where the online transaction tends to be secondary to price. I only purchase pro audio (no camera or a/v), so B&H isn't first to come to mind. I clicked on a link as B&H had stock of an item that was backordered elsewhere due to a price drop. Online order process was easy/typical for a good online retailer. Package came in 1 day (I'm in Pennsylvania, about 175 miles from their warehouse, which is quicker than every other online seller I've found. Package arrived free of damage with an extra outer box and was packaged well.
I ended up ordering again within a few weeks as shipping was fast and they were easy to deal with. Will order again."
"I'v been using B&H for over 25 years and find their staff, support, products to reflect the professionalism I need as a director-Producer in both documentary and dramatic feature films."
"The B & H website makes it easy to find what I need when I need it. "
"I can usually count on B&H to have what I need, and this was no exception. Easily found what I wanted and received my items without delay. I'm also very impressed with their program of "refunding" the sales tax. This is an excellent and reliable business. "
"The shipping is always good and on time"
"Always have a good experience with B&H"
"I Bought 4 SD Cards for my studio cameras, it took about 5 mins to knock it out. "
"I HAVE DEALT B&H FOR SEVERAL YEARS AS I AM A PHOTOGRAPHER. NEVER AN ISSUE WITH YOUR WEBSITE AND OR PEOPLE THAT I HAVE NEEDED TO SPEAK WITH. THANK YOU!"
"B&H has become the exclusive retailer for our production team. Always quick and easy checkout and suspiciously fast free shipping. From price to selection, quality and service are always the best at B&H."
"MY second experience with B&H. Once again an excellent experience. Will come back."
"Same as above. Great discounts, easy ordering and quick delivery."
"B and H is top notch and I’ve never had a problem with any item or their customer service. "
"It was fast and easy Making (my purchase). Thank you very much"
A rep from B&H Photo-Video, GeoffreyN, has responded:
“Hello. Thank you for your recent order. We're very pleased to hear your packages arrived safely and quickly. Thank you for sharing your experience with us and for giving B&H a try. We hope to be able to serve you again. ~Geoffrey Ngai / B&H Photo-Video”