"Great website, user friendly design elements, wonderful tech support, as promised in time receipt equals a stunning banner presentation! Thanks to each department!"
"Top Notch Great customer service"
"Price was very reasonable for how quick I needed the banners & they turned out great!"
“Hi Darrell,
Thank you for your wonderful review! We're thrilled to hear that you were satisfied with the quality of our banners and the quick delivery. We strive to provide excellent service at a reasonable price, and it's great to know we hit the mark for you. If you need anything else in the future, don’t hesitate to reach out. We look forward to serving you again!”
"I’m not the brightest bulb in the box, but I was able to order and produce the exact manner needed for my needs. I’m very pleased with the end product. "
“Hi Jody,
Thank you for your delightful review! We're thrilled to hear that you found our ordering process easy to navigate and that you’re pleased with the final product. Our goal is to make things as simple as possible for all our customers, and it’s fantastic to know we hit the mark with you. If you need any further assistance or have more projects in mind, don't hesitate to reach out. We look forward to serving you again!”
"Always easy and great to work with. We always get our banners in great time!"
“Hi Tammie, thank you for your wonderful review! We're thrilled to hear that you’re consistently pleased with our service and that we’re able to meet your banner needs in a timely manner. We appreciate your trust in us and look forward to working with you again soon!”
"Easy site to find what you need, and a quick response from their team to be sure my file will look good enlarged without pixelation once printed on Vinyl. Love the Matte option to help prevent glare. Excited to get the banner for our band VinylCut."
“Hi Mike, thank you for your fantastic review! We're thrilled to hear that you found our site easy to navigate and that our team was able to assist you with your banner needs. It's great to know you appreciate the matte option for reducing glare. We can't wait for you to see your banner for VinylCut! If you have any further questions or need assistance in the future, feel free to reach out. Enjoy your banner!”
"My only complaint with this site is that the format to design the banners could be more user-friendly. My biggest compliment is when finishing an order, a rep helps by looking over the design to make sure its a good quality image. The quality of the banners themselves is very good and the turnaround time is prompt as well. it's important to get the banners ordered about two weeks before needed just to ensure they have time to review it, make it and ship it."
“Hi Liz,
Thank you for your valuable feedback and for taking the time to share your experience! We're thrilled to hear that you received great customer service and are pleased with the quality of our banners. We appreciate your suggestion regarding the banner design format, and we will certainly take that into consideration as we work to improve our user experience.
If you need assistance with future orders or have any additional feedback, please don't hesitate to reach out. We look forward to serving you again!
Best regards,
The Banners.com Team”
"Waited over 2 weeks for a banner can't get anyone to return my call"
“Hi Michael,
Thank you for bringing this to our attention. We sincerely apologize for the delay and the lack of communication you experienced. This is not the level of service we strive to provide. We would like to resolve this issue as quickly as possible. Please reach out to us directly at service@banners.com so we can assist you further. Your satisfaction is important to us, and we appreciate your patience.”
"It is easy to design with lots of options. The customer service folks are knowledgeable. Thanks so much!"
“Hi Gayle, thank you for your wonderful review! We're thrilled to hear that you love the banners you've designed and that you find our platform user-friendly. Our team takes pride in providing excellent customer service, and we're glad to know that you had a positive experience. If you need any assistance or have more designs in mind, don’t hesitate to reach out. Happy designing!”
"I paid very much extra for a 2-3 business- day delivery and here we are 5 business days later and I still haven't received my important orders. I should be refunded for this terrible and misleading service."
“Hi John, I'm very sorry to hear about the delay in receiving your banners. We understand how important timely delivery is, especially for your needs. Please reach out to our customer service team directly so we can investigate this issue and ensure you receive your order as soon as possible. We appreciate your feedback and are committed to resolving this situation for you. Thank you for your patience.”
"Easy no fuss, no muss. Great products"
“Hi Vernon, thank you for the wonderful review! We're thrilled to hear that you had a great experience with us at Banners.com. Our goal is to provide easy and hassle-free service along with top-quality products, and it’s rewarding to know we hit the mark for you. We look forward to working with you again in the future!”
"From creating to ordering to the finished product, I could not be happier. Lots of designs and artwork to choose from. Received an email of the proof from Julia very quickly and once I approved the proof the production was started the next day. Ordered it on 9/9 and received it on 9/18. The pictures I sent to them came out great, not blurry at all (I was worried because they were old pictures taken on old phones). The quality of the banner is great, truly a great value. I will definitely order from banners.com again. "
“Hi Trista,
Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience with us from start to finish. It's great to know that you loved the design options and that your photos turned out beautifully on the banner. We take pride in delivering quality products and exceptional service, and your feedback truly validates our efforts. We look forward to working with you again in the future!
Best regards,
The Banners.com Team”
"Expected my package to arrive any day and they inform me that they haven’t even started making it yet! The “fast turnaround” time is crap. Hire local instead….at least you’ll get your print in time with a local shop."
“Dear Ashley,
I appreciate you taking the time to share your experience with us. I would like to extend my sincerest apologies for the delay in processing your order and for not meeting your expectations regarding our turnaround time. We recognize the significance of timely delivery, and your feedback is invaluable in helping us enhance our services. Upon reviewing your order, it seems that it was placed after hours on Friday, and we were able to attend to it first thing on Monday morning. Additionally, your order was designated for a production time of 3 business days, along with standard shipping of 3-5 days, totaling up to 8 business days. If you wish, please feel free to contact our customer service team so we can address your concerns directly and work towards a satisfactory resolution. Thank you for your understanding, and we look forward to the opportunity to restore your trust in us.”
"I am a repeat client and I love the quality of the products. My only wish with the company is to offer free shipping or a discount for bulk orders "
“Hi LaVette, thank you for your continued support and for taking the time to leave us a review! We're thrilled to hear that you love the quality of our products. Your feedback regarding free shipping or discounts for bulk orders is invaluable, and we will certainly pass it along to our team for consideration. We look forward to serving you again soon!”
"Great experience. Friendly service. "
“Hi Ben, thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team at Banners.com. Providing friendly and efficient service is our top priority, and your feedback reinforces our commitment. If you need anything else or have more projects in the future, don't hesitate to reach out. We look forward to serving you again!”
"Kristine was beyond helpful when I had questions regarding the production of a banner for me. I am excited to receive my banner within the next few days and use it when I go to all of my book events!"
“Hi Carolyn,
Thank you for your wonderful review! We're thrilled to hear that Kristine was able to assist you and that you had a positive experience with our customer service. We can’t wait for you to receive your banner and wish you all the best at your book events! If you have any more questions or need further assistance, feel free to reach out. Happy promoting!”
A rep from Banners.com, Banners.com, has responded:
“Hi Paul, thank you for your fantastic review! We're thrilled to hear that you had a great experience with our customer service. At Banners.com, we strive to provide top-notch service and quality products. If you need anything else, please don't hesitate to reach out. We look forward to serving you again!”