"The pricing was very competitive and the service was great. I'm getting ready to place another order very shortly."
"Barcode Planet is a company i would continue to use. staff are courteous and very helpful. it has been my experience that the representative patiently worked with me until i receive an item that works best for my need. i had to return an item and received its replacement in a matter of just 1 day. "
"The staff at Barcode Planet are both friendly and informative. They go above and beyond to help insure that you have the right product for your printer"
"easy to order, received on time, product perfect, thanks!"
"fast delivery, reasonable price.
The product meets my expectation. "
"Purchased a SATO printer - 12/11/12 ordered the labels and general purpose wax ribbon required to get the printer up and running. Delivered in a timely manner, except the ribbon was not shipped along with the printer and labels. 12/18/12 I made contact with customer service immediately to ask when that would be delivered. Was promised a call back but was not received. The following day 12/19/12 I made contact again and was told that ribbon would not be shipped until the following week 12/26/12. I explained that I had ordered the ribbon at the time of the printer order and was told all items were available. I also asked if there was any way a single roll could be shipped so we could get up and running but was informed the only ribbon they had in stock was sold by the case and a case could not be opened to expedite my order. Fairly disappointed in customer service efforts and perplexed by strigent rules regarding opening a case of ribbon to complete a customer order that has been paid for.
12/26/12 Update - on 12/19/12 Barcode Planet did make contact with me after seeing this review and made an attempt to make this right. They did send me a roll of ribbon and sent it by overnight shipment. Unfortunately, this printer requires two cores to get the ribbon started and I was not provided with a starter core so was still not able to get the printer up and running. Hopefully sometime in the next couple of weeks we will be able to get this printer going and everything will work out okay. But a lot of money spent to still not be working two weeks later. I did change the rating slightly since they had someone make contact with me in an effort to correct the issue. Perhaps this is just one of those situations that isn't meant to work out right away and has to be chalked up as a learning experience."
"My order arrived as expected with the exception that I had to unexpectedly pay $ 22.47 C.O.D. to UPS for "Brokerage Amount" after already paying Barcode Planet $ 13.55 for freight. All of this on an order of $ 23.10 which in the end cost me $59.12. Obviously, a lesson was learned & I will never again order from an American company that does not include free shipping."
"I was very impressed with Barcode Planet's outstanding customer service!"
"Barcode Planet consistently provides excellent service, great prices and quick shipping. Highly recommend."
"Excellent customer service. They helped me pick out the right printer, labels, and everything to meet my UL certification needs. In addition, after I added another size label, they corrected my order. Turns out I'd added one that was on the wrong size spool!
To top all of that, after experiencing difficulties in checkout, the customer service team upgraded my shipping to compensate for the lost time. A+ service, I couldn't be happier."
"My order was received as promised. The phone help was excellant and provider me with accurate information"
"Quick service, great packaging."
"company was easy to deal with and part was ordered and shipped in time.
Thank You"
"I was looking for a good place to order my credit card swipe online that was lower priced than through my POS software company. That's how I originally found Barcode Planet. I had a few questions about what I was getting (I wanted to make sure I was getting exactly what I needed), and the chat window was right there, so I asked my questions, got great timely responses, and my product works exactly as I need it to! I am very happy with my service and the product. Thank you!"
"Great service and excellent barcode readers!!! "