"I recieved my order with no problems"

"They had what I was looking for, transaction was quick with no problems. "

"B & N website is very user friendly. I love my NOOK! "

"i like reading and barnes and nobles serves my interest well"

"In general I'm unhappy B&N is the only one left standing. Their in store selection is smaller than Borders was and their loyalty card costs. Plus they stopped their good shopping bags as soon as Borders went down ;)
On the other hand my nook experience has been good as was this last purchase.
I had one infuriating experience buying a pre-order online. I pre-ordered a book and as usual was told I would not be charged until the book shipped BUT on a random date - not the day I ordered nor the day my book shipped - B&N ran an approval for the price of the book. It just so happened that that day my checking account was insufficient to cover that charge. This caused me to bounce two checks and of course incur an overdraft. Because it was only an approval the bank refunded my charges (they could see the money came back in 48 hours) and I got lucky the bounced checks went through the second time 3 days later, so no late fees or bounced check fees. The only reason this book did not cost me $150 instead of $18.77 was I had some understanding folks at the bank and my car company. The order number for this transaction was #384801604
This random approval run is not acceptable, I have not renewed my loyalty card for that reason. I may do so in the future as B&N is the only game in town but I wouldn't if Borders was still in business."

"Prompt and accurate service. Also great selection"

"Not everything I want to read is available for Nook; it's often only for Amazon Kindle first or only. :("

"I would like to see an option to "add to my cart" for my Nook books. I have each transcation going through my bank and it would be nice to have just one transcation running through instead of every book. I feel it adds more privacy and I know I would order more books at one time."

"I not only shop for books. But they have a lovely selection of gifts. And the prices are good. Especially if you get 20% off and free shipping. That's a great deal."

"I am always happy with my nook orders.

I enjoy most of the free Friday books. "

"the b&n site is easy to navigate. I use it a lot. there is plenty of help and support."

"I haven't seen the movie yet, but the book is great!"

"As an avid reader Barnes and Noble not only keeps me up to date on my favorite authors new releases and with my nook I can help keep the environment green too!"

"I LOVE Barnes & Noble. I have ordered many books, both hardcover & e-books. I have never had a problem, and the books arrive in a timely manner. I have been a Barnes & Noble member for several years, and take advantage of the discounts and specials offered. On a scale of 1 to 10 I give B&N an 11!!!"

"I am always more than satisfied with your service, product availability and competive prices. In fact, I don't even bother to compare prices anymore with othe companies as I find yours to be the best. I also appreciate your free shipping with only a $25.00 minimum.
Thank you for your prompt, efficient, affordable service."