"I have always been happy with my experiences with Barnes and Noble and this time was no different."
"Every order for my Nook Color has been fast, accurate, easy to download. Thanks for always being professional and excellent at customer service."
"For the most part I am satisfied with Barnes and Noble, but feel they can be improved somewhat. The prices are different from Amazon, Alleromance and other publishers for many of the books. B & N always costs more. Some times a book has come out and Barnes and Nobles do not have the book. Some times it takes a couple of weeks to get it and some times they do not get it. For example, I read Elloras Cave books and other places that sell ebooks will have the book, but not B & N. My favorite author may have a novella out and every place will have, but B & N. "
"I was very impressed with the customer service I received in the store, makes going into the store a pleasure. Thank you"
"I love Barnes and noble, they always have what I'm looking for. They ship my orders out quickly so I usually receive them in about a week. It's great to know I won't be waiting weeks to read my new book. Thanks Barnes and noble!"
"I have had a Nook for several months and often search for low cost or free books to download. I often download several selections at a time. I have had no trouble with any of my purchases or downloads, so I know this particular purchase was also problem free."
"A simple thing, ordering a book. But not at B&N online. Notifications not sent. Snippy little chits who think familiar language is appropriate. Inability to answer simple questions about delivery. It wasn't this way in the past; clearly sliding downhill fast. I expect B&N to go the way of Borders, Real Soon Now. "
"There is always a great book selection. check out is quick and easy"
"The selection of ebooks is great."
"I love that buying a "book" is instant! I am a BIGTIME reader...but I have arthritis and am not able to hold hardback books, and paperback fall apart so easily...I LOVE having a Nook! It's compact and light to carry. Also, having a Nook saves SOOOOO much storage space!! Before my Nook, I had to store a lot of my books (about 700) in boxes in a storage shed, because I didn't have room for them. I sold or donated my books, and have replaced a lot of them on my Nook. I have over 500 books in ONE place, and I still have room for more! Also, any problems or challenges with the Nook or books, and we can get immediate help. Friendly and helpful always!"
"At our store in New Hartford, everyone is very courteous and helpful. They know just where to go and what you are looking for. The are well trained and pleasant. I would recommend that everyone take the time out of their busy lives and experience a wonderful store with pleasant associates, not like other stores. Thank you for training your personnel to the highest. jeb"
"I am truly satisfied with Barnes & Noble. It is an easy site to work on--very user friendly. They are always coming up with new ways to keep you coming back. Great deals and good selection of products to choose from. I download apps and books at least once a week from the site."
"Great selection. Fast shipping. Awesome prices!"
"Transaction was smooth and easy, as always."
"Always a pleasure to order online w/ B&N!"