"I've always had a great experience using Barnes and noble. They are they only book store that I use to purchase books and I plan to continue buyin many books from th."

"Wish there was an easy quick way to enlarge the type to make the book and what the book is about each time you look at one. When using the nook, the type is way too small to read. Where it is set for reading a book is fine, only trouble with the sight to order more books. "

"They deliver with no problems. The books to Nook are the kind I told them I like."

"I think that Barnes and noble does a pretty good job with the online book sales. It's pretty simple and easy. I just don't like the fact that I can only buy books or lend books ( which the lend time is also a little short) solely through Barnes and noble with my nook product. I find that Barnes and noble does not carry all that I want exactly, and I would love to share books with my friends and family who own kindle products. Overall, Barnes and noble is decent at best. I'd prefer the kindle products and amazon store more times than I would with Barnes and noble."

"I am very pleased with the items that I have purchased from Barnes and Noble. Great service and great products. I would highly recommend them."

"As described A++++++ Thanks"

"BN has always given me excellent service. They have the best selection and typically the best price. Also, the website has always been reliable and I can always access my Nook library when I want to. Thanks BN!!"

"This was a very pleasant shopping experience"

"I love ordering books from the B&N website. The books are less expensive and since I'm a member I get free shipping."

"Barnes and Noble website is easy to maneuver around. I had B&N gift cards and wasn't sure how to use them. The B&N assistance was excellent. I love Barnes and Noble."

"I was excited that the product was available and ready within an hour of purchase."

"Experience was very exceptional."

"The people you deal with are always efficient, polite and helpful with any questions or problems you might have."

"Terrible customer service, the worst that I have ever dealt with. Barnes and noble is quick to take your money but is slow to give you your merchandise. Absolutely rediculious. I would not make a purchase from them ever again. I used to think that I could depend on them to provide excellent customer satisfaction. BUT I was wrong.I have ordered a Bowflex from California and i recieved it in four days standard shipping but I can't get four books in a timely manner."

"was very happy with customer experience"