"I appreciate how quickly Barnes and Noble processes my orders and always delivers within a few days. Everything is delivered as promised! Thank you!"

"I purchases both printed and nook books and have never had any problems with either. All shipments have arrived as promised, and all nook books and apps have worked exactly as they should."

"ordering was easy. haven't received the items yet - shipping problems so my email says. so I can't rate the item."

"I ordered it on the 18 th and it arrived as promised on the 24th! I was thrilled!"

"Very fast service and shipping. Arrived on time and in great condition."

"I have always used the nook app to read ebooks and always been very happy with the speed and simplicity of the service. The few times I have had to call the help line I was suprised at how quickly I spoke to a human and they always solved my problem with little fuss. "

"The employees have always been extremely helpful and polite. I have had problems getting duplicate books sent to me which was annoying but the people that have assisted me have made up for the trouble by being so nice. "

"I didn't have any problems with anything I ordered."

"I have no complains at all with their service."

"The package arrived on Christmas eve. Very happy with the service provided."

"I ordered a Nook from Barnes & Noble. The online shopping experience was short and easy, and the deliver was made within three days. This has been the most time-effective purchase I have have. Thank you so much, Barnes & Noble. I will share my experience with my friends and coworkers."

"I've been a Barnes & Noble member for years. Their membership card is the only one I am willing to pay a fee for. Due to living in a rural area, I frequently order from the B & N Web site. The order listed below shipped the day after it was placed. It arrived promptly in good condition due to the excellent packaging that B & N always uses.

Due to fuel prices, I don't spend as much time in the nearest B & N "brick and mortar" store in Charlottesville, VA, as I would like. It is 30 miles from my residence, and the miles add up. As a lifelong reader, I feel more relaxed the moment I walk into the store anticipating leisurely hours in the cafe while browsing books of interest.

Bookstores, especially B & N, are better than psychotherapy and much less expensive. :-) "

"I am always very satisfied when I use Barnes and noble online. I never have trouble with the online shop and whatever I order comes quickly and in perfect shape .

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"My shopping experience with Barnes & Nobles has always been an enjoyable experience. We purchase a wide variety of products from Barnes & Nobles and have always been pleased by the high quality of materials for sale and the genuine concern of Barnes & Nobles representatives during and after the sale."

"I didn't make a purchase on 12/17/2012"