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5/5

2003-09-03

"This makes the third drive I've purchased from them, and I've been very happy every time. They process orders and ship them out extremely fast on weekdays, and have some of the lowest prices I've seen..I just paid 87 dollars for a 120 GB internal drive. w00t!"

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5/5

2003-09-03

"Purchased SDLT tape library. Product was delivered as promised in a timely manner. Very good experience!"

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5/5

2003-09-03

"very good pricing on an unusual product. fastr shipping. I am maintaining an inventory of Old thinkpad laptops at Cornell University. the hard drives in OEM IBM case are very useful to me"

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5/5

2003-09-03

"Quick service/delivery. No problems experienced. Product delivered as advertised."

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5/5

2003-09-03

"Bason computers had an easy to understand web site. Their items were easy to find and sent fast and well packaged."

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Is easy to do business with
Likelihood of customers making future purchases
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5/5

2003-09-03

"Extremely good price on Seagate DDS-3 autoloader. Was well packaged and quickly shipped."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is consumer focused
Is trustworthy
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Delivering products on-time
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Speed of web site
Web site being easy to use
Web site reliability

5/5

2003-09-03

"very good price, best price I could find on the market for the tape drive I bought"

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5/5

2003-09-03

"This was my first time ordering from Bason Computers. Product was delivered on-time and the price was also quite excellent compared with other vendors on www.pricewatch.com. Unlike other online vendors, Bason provided pictures and accurate descriptions of its products, which in my opinion is monumentally important for an online retailer because buyers need this information in order to compare product features and to know exactly what they're purchasing. The accurate product pictures/descriptions dominated my decision to order from Bason rather than from another retailer with the same product. All in all, everything went well with my previous order from Bason, so I'm happy :-) I would rate Bason 10 out of 10."

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Overall product shipping and delivery process

5/5

2003-09-03

"Good, persistant customer service. Inability to ship to address other than billing address a detraction, but otherwise, wonderful service. Great product, great price."

Detailed Review Benchmark + -
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Pricing of products and services
Value the company offers
Is committed to quality products and services
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Is consumer focused
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2003-09-03

"Bought 9 DDS-4 tapes and two cleaning tapes. When the order process was interupted because of dificulty with the credit card verification, they straightened it out over the phone and bumped my shipping from ground to two day air. A great company with great prices and great customer service."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is easy to do business with
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process

5/5

2003-09-03

"Excellent and fast service. When their website wouldn't quite let me order what I wanted, a note with the order prompted a quick email from them letting me know that they processed my order as I actually wanted it."

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Overall quality of the company
Pricing of products and services
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Is easy to do business with
Is committed to quality products and services
Is consumer focused
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Overall product shipping and delivery process

5/5

2003-09-03

"Quick no hassle service. HDD works fine and did not have any reason to contact Bason again.
Other than that I don't feel like writing at least 50 words. Let's see if this is enough.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
N/A
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Delivering products on-time
Being updated on the exact date the delivery was sent
Delivering products damage free
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
N/A
Overall web site
N/A

5/5

2003-09-03

"I was pleased with Bason Computer, not only did I get exactly what I wanted, but it came 2 days earlier than expected!"

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Is easy to do business with
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Overall product shipping and delivery process

5/5

2003-09-03

"Bason offer the lowest price for a USB hard drive, 3.5 inch, 120GB.
Free UPS ground shipping also a plus.
All the ordering on the web has that little yellew lock locked, I like that.
Bason e-mail the status of the order with the tracking number.
The drive came in and pre-formated as I choosed when placing the order.
I'll check out Bason for the next purchase.
"

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Overall quality of the company
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Is easy to do business with
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Overall product shipping and delivery process

5/5

2003-09-03

"GREAT SERVICE! My harddrive came in nice, fast, and working! I recommend this company to anyone!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is committed to quality products and services
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process