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5/5

2003-03-10

"excellent price, fast shipping and product as specified in good working order, no problems, prompt responses to questions. Highly recommended."

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Delivering products damage free
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5/5

2003-03-08

"I ordered a Fujitsu laptop hard drive on Sunday and it arrived the following Friday (CA to OH). Great price, great service, online realtime availability when ordering, well packaged and free shipping. I would not hesitate to order from them again."

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5/5

2003-03-04

"Ordered a new Toshiba laptop hard drive at a great
price. Free shipping and I got the drive at my
front door three days after ordering! The drive
was just as advertised and is working great.

I would not hesitate in order from Bason Computer
again.
"

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products on-time
Delivering products damage free
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
N/A
Overall quality of ordering process
Ease of ordering online
Ability to determine if a product was in-stock real time
Ease of checking order status
Overall web site
Web site being easy to use
Speed of web site
Web site reliability
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5/5

2002-12-30

"Buy with confidence. Bought a Maxtor EIDE 120GB hard drive for my husband for Christmas. Great price, packaged very well, recieved within 3 days of purchase, and it works :) Will definately buy from Bason again."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is consumer focused
Is committed to quality products and services
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Ease of checking delivery status
Delivering products on-time
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Web site reliability
Speed of web site

5/5

2002-12-23

"Great company to deal with! Great Deal on a laptop hard drive. Arrived ontime! I would definately purchase again!"

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5/5

2002-10-27

"good price, prompt shipment, stuff works, A+."

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5/5

2002-09-22

"Very prompt free USPS shipping, and very good price."

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5/5

2002-07-24

"found this company on reseller ratings. purchased a scsi card that i was having trouble finding. had a great price and it arrived the next day (CA to NY). the next day shipping cost wasn't that bad either. great company"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
N/A
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-06-27

"This company was a dream to work with and I chose them because of the stellar comments on Reseller Ratings. I purchased a hard drive from them and they called me after the order to make sure I really wanted to ship to a different location than my billing address. The product was in stock as I was told, shipped early and showed up the next day in perfect shape."

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Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is trustworthy
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
N/A
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
N/A
Ability to determine if a product was in-stock real time
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Overall customer service
Customer service making decisions on their own
Customer service being knowledgeable
Customer service being trustworthy
Customer service being easy to reach
Customer service resolving problems
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Overall web site
Web site being easy to use
Speed of web site
Web site reliability

5/5

2002-06-23

"Read the other comments about how great this company was and ordered a HDD. They were not wrong! Good experience need more be said."

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Is committed to quality products and services
Is trustworthy
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Overall product shipping and delivery process

5/5

2002-05-31

"Ordered 2 100 GB hard drives late Sunday night. Monday was a holiday, yet I received the drives on Thursday of the same week! Shipping cost of $10 total, more than worth it considering how quickly the drives shipped across the country. Great price, great service, highly recommended!"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
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Likelihood of customer recommendations
Overall product shipping and delivery process

5/5

2002-05-22

"I placed 5 different orders on 5/13/02 from 5 different online vendors, they were the best at emailing me about status and shipped in 1 day, package got here on time, but as is the trend now days shipping is a little high, but not much you can do there as they try to make a profit on something I guess."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
N/A
Is trustworthy
Is consumer focused
N/A
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ease of ordering online
Ease of checking order status
Ability to determine if a product was in-stock real time
Overall web site
Web site reliability
Web site being easy to use
Speed of web site

5/5

2002-05-02

"Very impressed first time buyer!! You can’t beat the price of $133.00 for a 100GB drive as of 4-29-02. I paid for 3 day FedEx and received the HDD in two days! (ordered Monday night and received it Wednesday afternoon) I live in NH and they shipped from CA!! I received exactly what I ordered and in good condition. I will do business with them again and would suggest others do as well."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is easy to do business with
Is consumer focused
Is committed to quality products and services
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall web site
Web site being easy to use
Speed of web site
Web site reliability

1/5

2002-03-22

"I emailed this company 2 days ago with a simple question. I just need to know the manufacturer of a product they sell. Well, as far as support goes, I give them a zero. That, since I requested and received a read receipt an hour after I sent the email. Still no response. They probably lost a $100.00-$150.00 sale. Oh well..."

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
N/A
Value the company offers
N/A
Is trustworthy
N/A
Is committed to quality products and services
N/A
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
N/A