Dear suprapsu, Thank you for taking the time to post your informative review. We greatly apologize for any inconvenience caused by this item. We are willing to offer you a full refund, and will even pay for the return shipping. We will also ship your replacement order out with next day shipping for free. Please contact Jason when you place your next order by calling 800-390-1119 (dial 2050 immediately). Thank you for your patience and understanding. Sincerely, Newegg Customer Support
from Newegg.com (USA) has responded
Posted Nov-01-2005Thank you for taking the time to post your informative review. We greatly apologize for any inconvenience caused by this item. We are willing to offer you a full refund, and will even pay for the return shipping. We will also ship your replacement order out with next day shipping for free. Please contact Jason when you place your next order by calling 800-390-1119 (dial 2050 immediately).
Thank you for your patience and understanding.
Sincerely,
Newegg Customer Support