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preloader

Merchant Member

2011-11-20
1/5
"I am very disappointed. I had ordered 100 of the 6ft 3.5mm to rca cables and they sent me 100 of the rca to rca cables. It's useless to me."

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preloader

Merchant Member

1/5
"Ordered the NEC 8x slim dvd drive for my cd-rom. I received it pretty quick, however it does not work! I'm very disappointed."

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preloader
from Newegg.com (USA) has responded
Posted Nov-01-2005

Dear suprapsu,

Thank you for taking the time to post your informative review. We greatly apologize for any inconvenience caused by this item. We are willing to offer you a full refund, and will even pay for the return shipping. We will also ship your replacement order out with next day shipping for free. Please contact Jason when you place your next order by calling 800-390-1119 (dial 2050 immediately).

Thank you for your patience and understanding.

Sincerely,
Newegg Customer Support


preloader
2002-12-23
5/5
"Great company to deal with! Great Deal on a laptop hard drive. Arrived ontime! I would definately purchase again!"

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preloader
2002-03-25
5/5
"My 2nd time purchasing from this vendor. NO problems! Everything was GREAT! Thanks!"

Detailed Ratings

Overall quality of the company
Pricing of products and services
Value the company offers
Is trustworthy
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Likelihood of customers making future purchases
Likelihood of customer recommendations
Overall product shipping and delivery process
Ease of checking delivery status
Delivering products on-time
Delivering products damage free
Being updated on the exact date the delivery was sent
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall technical support
Making decisions on their own
Being knowledgeable
Being trustworthy
Being easy to reach
Resolving problems
Overall customer service
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Customer service being trustworthy
Customer service resolving problems
Product Returns/Refunds/Exchanges
Overall web site
Web site reliability
Web site being easy to use
Speed of web site
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