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Verified
5/5

2011-08-07

"Very good range, timely delivery and battery also works great."

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Verified
4/5

2011-08-06

"Very good service. Battery came as described an on time and has worked perfectly ever since. Very reasonably priced as well"

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Verified
5/5

2011-08-06

"The ordering process on BattPros.com was very easy, and the site was user friendly. The prices were the best I could find on the internet. I will certainly use BattPros.com again when I need another laptop battery."

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Verified
5/5

2011-08-06

"Extremely recommendable, excellent"

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Verified
2/5

2011-08-05

"In April I ordered a 12volt power supply for my HP Laptop, when I
got in the mail it was the wall charger so i called and they sent me another one, and again another wall charger. I really wanted the mobile charger so I called and was told there supplier had mixed up part numbers, well I finally got my car charger and I don't know that I can order anything else or not.I will just have to think on it.
"

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Verified
5/5

2011-08-05

"Correct product delivered on time for a reasonable price."

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Verified
5/5

2011-08-02

"Batt Pros was fast, easy, and efficient. I was able to find the battery that I needed and it was delivered within a week. My laptop is working better and staying on longer then it ever had before. Thanks Batt Pros! "

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Verified
5/5

2011-08-02

"The order was filled promptly. The product arrived in original packaging. The battery has worked fine with no issues."

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Verified
5/5

2011-08-02

"Great price, prompt delivery. Very satisfied with my laptop battery."

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Verified
5/5

2011-08-02

"Superb service, product and price. Everything was clear and accurate and the service could not have been better. A consumer could not ask for more."

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Verified
5/5

2011-08-02

"awesome came quickly, and has been working like a champ."

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Verified
1/5

2011-08-02

"Ordered a battery 4 days ago. Still NO order status listed for my order. Have called MANY times and get the same endless "please hold" recording no matter what extension I try. No reply to my email either. At this point, I'm figuring I may have been scammed out of $87. If anything changes, I may update the rating but until then...1 star."

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Verified
1/5

2011-07-06

"This company need to understand customer service and own up to mistakes and equipment replacement. I will not use this company anymore due batteries not lasting or other mistakes.

Customer Service improvement

1. Faster call back or emails responses
2. Get someone to re-due you phone recording it sound like a Four year old reading from a book.
3. Better know your product since there are many battery for chosen hardware.
4. Better follow up to the customer---there is none unless the customer calls first.
"

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Verified
1/5

2011-05-18

"Purchsed battery from Batt Pros in Aug 2010 and in Dec 2010 would no longer take a charge. They replaced it and the replacement quit taking a charge in April 2011. They replaced it and now the replacement has either a case or contact issue and will not charge unless I keep preasure on the battery while in my laptop. Have been waiting for 5 days for a reply to my RMA request and sent an email two days ago and have yet to get a response. At this point I want a refund, the shipping back of batteries is getting very costly. Beware of Batt Pros, customer service is very bad !!!!!!"

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Verified
1/5

2011-05-09

"After placing the order, came back saying it is back order. Why did they get the order in first place if they don;t have parts. Very bad customer service. Called multiple times and no response. i wouldn't recommend to anyone. Forget the money. useless store."

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