ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
4/5

2013-12-26

"The bed was very hard at first. It took about a week or so for the mattress to soften up. It was very uncomfortable for the first few nights. "


Verified
5/5

2013-12-26

"We ordered on a Sunday and had the mattress and foundation delivered on Wednesday with standard shipping. The foundation was fairly easy to put together and the whole process of assembly took only 30-45 minutes. We love the new bed and would gladly recommend Bedinabox to our friends and family."


Verified
5/5

2013-12-26

"Inside sales person, Sarah, was extraordinarily helpful, and answered questions honestly, gave just the right amount of information (no oversell, just the right level of support - take the waterproof mattress pad). I am not typically over the top in terms of enthusiasm for products, however, once someone tries this product, it's hard to imagine that they would not be happy with it (who can quarrel with getting more comfortable sleep). Of course, we have not used it through the entire year (warm summer conditions), however, I do not believe that heat generation will be an issue. Call us satisfied customers!"


Verified
1/5

2013-12-26

"Has not delivered as of 27DEC. Was to have been delivered by 24DEC."

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Rep reply posted 2013-12-27
A rep from Bedinabox.com, BedInABox.com, has responded:

“Hello okgeezer51,

Again, our apologies for the inconvenience. Update: We just called FedEx, they have had the topper since Dec. 18th and it has been on the delivery truck since the 21st. They are not sure why it has not been delivered. The FedEx Hub said it is likely due to the Christmas Holiday. As soon as the FedEx hub calls us back we will give you an update.

Thanks,
Matt
Senior VP”


Verified
5/5

2013-12-26

"Bedinabox pillows on my bed
Lessened acking in my head.
Shopping online wasnt hell,
Now pleased and happy, sleeping well.


"


Verified
5/5

2013-12-25

"Love the bed! Arrived at my doorstep 6 days after ordering! So convenient. Gonna replace the bed in guest room soon! Thank you!"


Verified
5/5

2013-12-25

"Our order arrived before expected and was of the same great quality it's been in the past. We love a great repeat performance with a company we trust."


Verified
5/5

2013-12-25

"Fast shipping. Very comfy bed. "


Verified
5/5

2013-12-25

"From ordering to sleeping and everything in between...Exceeded expectations...PERIOD. My favorite part is sleeping. My wife sleeps better because I am no longer tossing and turning. Fantastic company with a fantastic product."


Verified
5/5

2013-12-25

"Hard to believe but I have not had this good of a nights sleep in years. Could not believe what a difference the pad made. "


Verified
5/5

2013-12-25

"everything was fantastic and bed feels great! Would recommend to friends and family!"


Verified
5/5

2013-12-24

"So glad I choose Bedinabox instead of Tempur-pedic, save 40% on price and mattress is just as good if not better.
I am ordering another one!!
"


Verified
5/5

2013-12-24

"The entire experience with BedInABox, from my initial contact with the extremely helpful, informative, no pressure customer service rep (Jana) to the expedient delivery to the easy set up was excellent. There was no detectable odor and I slept that very night like a baby on both my right and left sides with no hip pain as had been the case for quite some time. I would recommend this company to anyone seeking a superior product that competes so favorably with the high priced brand of memory foam mattresses."


Verified
5/5

2013-12-23

"This was my second order from Bed in a Box. I was very happy with my king mattress and when we downsized to a smaller house we had to downsize to a queen bed. I knew immediately that I would order from Bed in a Box again."


Verified
5/5

2013-12-23

"Love this mattress bought for my guest room. I have one about 2 years old---maybe 3. I'm interested in what my Temperpedic guests say when they come for Christmas.
Great phone service, great delivery, great product.

Thanks

Ma Kelly
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A