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Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-12-23

"Bed in a Box has always delivered items as promised.

Mark
"


Verified
5/5

2013-12-22

"Have had the bed for a week, new smell has gone and is absolutely comfy! Getting in and out of bed makes no creaky sounds. "


Verified
5/5

2013-12-22

"Very quick delivery, and the customer service person with whom I spoke before ordering was extremely helpful (Janna). Bed foundation was easy to assemble, the quality of both the materials and instructions very good. Great bed - very comfortable. Creates a lovely night's sleep."


Verified
5/5

2013-12-22

"Customer service was great. Bed was here in no time at all. It was heavy but well worth it. Thanks Bedinabox. "


Verified
4/5

2013-12-22

"Service was prompt, but I am not as pleased with the mattress as I had hoped. I ordered the firmest one they had, and its not very firm. "


Verified
5/5

2013-12-22

"Bedinabox.com was excellent in all regards. We did our research using sites such as sleeplikethedead.com who rated bedinabox.com highest in customer satisfaction of all mattresses, whether traditional box spring or foam (memory foam or latex).

Bedinabox.com is located about two hours away from us and were willing to meet us on a weekend so we could try before buying. The person we worked with, Ryan, was great in assisting us with finding the proper mattress, although, with bedinabox.com's 120 day satisfaction guarantee, in retrospect we could have done everything over the phone, except actually testing the beds.

My wife and I travel fairly often and have slept on many different mattresses so we have a pretty good idea of what we like and don't like in a bed. We decided on the standard PACBed Original, which costs $800 for a king.

I can say without reservation that this is the most comfortable mattress we've slept on. It is everything we love about memory foam without the things we hate and is much better than Temurpedic in that it doesn't have a long memory.

With their low prices, excellent customer service, great product and 120 days no questions asked return policy, I feel like you can't go wrong with bedinabox.com.
"


Verified
5/5

2013-12-22

"I have been having back problems for awhile. I never wanted to pay for a good mattress since I always thought it just depends on the person. After researching mattresses, I decided to purchase the PacBed original. I do not feel the Bed in a Box mattresses are expensive.
The first night, I slept better than I have in years. But, to be honest, it was not perfect.
By the 4th night, I was sleeping the entire night with no issues at all. Instead of feeling like I need a nap at 2pm everyday, I have no desire or need to get some rest during the day.
I couldn't ask for anything more. Ordered on Monday, mattress came on Friday. Took 10 minutes to setup and now I am a lifelong Bed in a Box person.
"


Verified
4/5

2013-12-21

"The on line catalog was somewhat helpful.
We received the bed timely.
It went up easily.
We have only slept in it one night and I woke up hot. I don't know yet if this was the bed or the AC.
Terrell Arline
"


Verified
5/5

2013-12-21

"Have bought from bed in a box in the past. Quality un- surpassed. Fast shipping and everything perfect. Need a bed go to BED IN A BOX."


Verified
5/5

2013-12-21

"This is our second Bed in a Box and we're so satisfied with both our mattresses. It took my husband about 20 minutes or so to put together the foundation and then it took about two minutes to unwrap the bed and let it expand - super easy! And very comfortable. Great company!"


Verified
5/5

2013-12-21

"This was our second purchase with ypur company ....and both thus far has been wonderful. "


Verified
5/5

2013-12-21

"The king mattress and frame came very quickly and as one shipment. It took a little effort to put the frame together, but with the easy to read instructions we got it done on the first try. The mattress was very heavy - two of us had to get it up to the second level. Once there, everything was fine. It is very comfortable, as we went with the medium soft Natural Elegance mattress. Overall, very happy."


Verified
5/5

2013-12-21

"We really love our bed. It was immediately comfortable. The set up process was efficient and not too difficult to figure out. We feel satisfied that we got a superior product more than equal to higher cost mattresses we looked at. "


Verified
5/5

2013-12-21

"Arrived as promised. Have not had a sore bone upon waking. Wonderful bed!


"


Verified
5/5

2013-12-20

"Ahhh...no more back pain."