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Product & services pricing
4.15/5
Chance of future purchase:
4.43/5
Shipping & packaging:
4.35/5
Customer service:
4.30/5
Return/Replacement policy:
4.32/5

4/5

2022-12-02

Great

"I bought this PC for 3d Modeling/3D printing, I have 4 FDM 3D printers and one SLA 3D printer and now I added a laser machine and a rotary engraving router machine.
They all work fine.The graphic card is more than enough for my use and the PC looks really neat with the colored fans.
The swinging lateral door (on the left side if you look ia from the front) is a very cool and useful touch and is extremely easy to open.
I bought it during the black friday sale and now it sells for about $500.00 more. The overall design of it is very elegant (I have the white one).
It has more USB ports than I need, but you can never have too many. The power supply and hard disk are neatly hidden under the visible chassis.
The fans are the first and main thing you see when looking at the computer.

It's a good gaming computer and it's silent. I recommend it for intermediate gamers.
"

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1/5

2022-12-01

This company is garbage

"Best buy is complete garbage now compaired to Amazon.

They will deliver late, monkey customer service. I lost complete trust to this company and will never buy from them again.

And the customer service was telling me I'm wrong after my order had been late for 10 days.

What a joke company
"

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5/5

2022-11-27

CyberpowerPC Great Computers!

"I bought a CyberpowerPC desktop through Best Buy. Here are the specs: CyberPowerPC - Gamer Master Gaming Desktop - AMD Ryzen 5 5600X - 16GB Memory - NVIDIA GeForce RTX 3060 - 1TB HDD + 500GB SSD - White.

Cyberpower build excellent computers. Highly recommended.
"

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4/5

2022-11-14

Ibuypower PC

"The whole transaction was effortless. I was able to purchase my PC and get it shipped to me the very same day. I only had one issue with my purchase the stock fan cooler was not cooling my PC CPU efficiently so I swapped to a water cooler. No issues with my purchase after swapping the CPU fan."

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4/5

2022-11-12

CyberPowerPC

"Online ordering was easy, I did have to wait a minute to be helped but once I was helped they helped me load into my car!"

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1/5

2022-11-07

IN-Your-Face Advertising Is Like a Big slap Across Your Face

"In recent days, I've been unable to view web pages on MSN.com without having a huge Best Buy ad come up when I'm in the middle of trying to read something. I then have to allow the ad to progress a bit before a little arrow shows up allowing me to reduce it down from over 1/3 page size to about 1/6th page sixe, then another click on an "x" that shows up allows me to close it. It happens over and over. It's no different than if Best Buy came up to me and slapped me across the face. It's downright mean. If Best Buy is so pathetically bad that they have to go that low to try to get people to come there - don't. They need to fail and learn that treating customers so badly will hurt. I will never-again buy anything from the nasties."

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1/5

2022-11-06

Bought a defective rice cooker and Best Buy would not exchange it

"I've been a Best Buy customer for over 20 years and have bought a lot of products from them, and appreciate an alternative to Amazon. The customer service has always been good...until now. I bought a rice cooker and had to wait for it to be delivered to my local store for pickup. I got it and the first time I tried to use it, the electronic timer didn't work, which is the whole point of a rice cooker. I brought it back for an exchange, but Best Buy Tysons Corner refused to and were completely unhelpful. They basically said it was my problem to resolve. Guess I will buy from Amazon in the future and not from Best Buy."

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1/5

2022-10-29

Not Dependable

"The first we went to was Park Meadows, we were wanting to purchase a Surround System so we asked for someone to assist us, after 30 minutes we left this stoue and went to the Littleton store. We worked with Adam the Senior Consultant and picked out a system for our home. He recomended Geek Squad to install for $200 and we agreed, Adam also gave us his direct phone is we had any issues. the soonest we could have an install was 30 days out. 30 days passed and the install day arrived and the Geek Squad was a NO SHOW or NO CALL and we contacted them to find out a status. The GEEK SQUAD was nothing but RUDE to my wife and the date was pushed out another 30 days for no given reason and if this was not acceptable we can cancel the install!!
We drove to the Littleton store and talked with Alex the store manager and we were told he would make this right with us and find compensation for our troubles...he did nothing to help! We attempted to contact Adam the Senior Consultant we purchased the system with with NO return calls. I receive an email from Adam Senior Consultant with Best Buy and he stated 10-22-22 is the first date avalible for the install and this is best they can do and also stated Best Buy will reevaluate the order and find some compensation for the trouble...he also did nothing.
By 10-22-22 we had installed the speaker system our self other then the sub. Daniel arrived on 10-22-22 and hooked up the sub and tied the system to the receiver but could have spent more time going over the system with us, he was in and out in 60 minutes. The only person that did what he said he would do was Michael Specialty Sales Manager other than he also stated as he was talking with Alex on the phone was that they will compensate us for our problems that did not happen.
At this point we have no issued with the system other then our personal lack of knowledge on how to operate the system.
We still need an additional system for our basement and will look for other options for that system.
"

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5/5

2022-10-16

My first gaming computer

"I bought my first gaming computer today. I am super excited! Thanks to best buy I found the perfect computer that fit my needs and pocket. "

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5/5

2022-10-15

CyberPower PC

"I bought the CyberPower PC and it is not too bad. It came really fast and earlier than it was supposed to. 10/10 would recommend."

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5/5

2022-10-04

First time gaming computer

"I purchase a CyberPowerPC - Gamer Xtreme Gaming Desktop. This is my first gaming computer and it works great, and it was an affordable price."

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5/5

2022-10-03

CyberPowerPC

"I went in there looking for a gaming pc and Ric the sales associate was very polite and respectful about what I was looking for. He was very helpful and showed me a few options. Within an hour I was walking out the door with exactly what I wanted."

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5/5

2022-09-21

Best Buy

"i bought a pc from them and its still working amazingly over a month! im so happy much love for bestbuy!!"

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5/5

2022-09-14

Perfect gaming!

"First gaming pc for my 14 year old son and he is in love! TY for an easy set up. "

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5/5

2022-08-10

awesome

"great service we got to store late but they stayed to help"

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