"best buy got my pc to me in one day and was carefully packaged. they did great "
"From the second I walked into the store I felt unwelcomed. Nobody acknowledged me, I was left to search the store for what I needed and the entire time the employees that did see me would take up a position nearby and pretend to be working the entire time watching me as if I was some kind of thief. I had already ordered my PC and was there to pick it up and add a flight simulator joystick and some headphones. I wished I had not bought the PC already because that store did not deserve my business. I will NEVER shop at best buy ever again. Especially in the Redding CA store. They ought to be ashamed of the way they treat customers. I work in retail and wouldn't imagine ever giving such horrible service to anybody. "
"Such an easy experience, fast shipping, great help!"
"Upgraded from one of their builds from 2019 that came with a 1660 super and the newer 4060 is already far better than expected "
"I could not be any happier with the purchase of my CyberPowerPC - Gamer Master Gaming Desktop - AMD Ryzen 7 5700 - 16GB Memory - NVIDIA GeForce RTX 4060 Ti 8GB - 2TB SSD. For the performance and cost of the CyberPowerPC I was astounded to have a machine that performed at this level and considering I am not a true gamer it was more than enough for what I needed."
"The service was excellent. Tasia was super patient and made sure that we got exactly what we wanted. An overall great and easy experience."
"super helpful staff and great computers and peripherals"
"Receive new computer system the system itself seems to work but the keyboard does not. half of the keys are not working. "
"I bought Samsung fridge cooking range microwave spent almost $10,000 plus warranty but when I tried to call someone for the warranty they asked me to for pay for the visiting fees so I don’t understand why I spent money for warranty these all companies play with the customers, so I don’t recommend nobody to Pay for warranty "
"I purchased the Cyber Power PC - Gamer Master Series Desktop - AMD Ryzen 7 5700 - 16GB Memory - NVIDIA GeForce RTX 4060 Ti 8GB - 2TB SSD - Black. Great system with great performance. Runs everything I've thrown at it beautifully. Hooked up to a 165 hz monitor and its pushing 165 fps, buttery smooth. "
"Have had an amazing time with this pc, no matter how many times im stuck in a problem, the simplicity of this pc helps figure things out with ease. Love the overall experience ive had and needs little care to run great"
"Have had an amazing time with this pc, no matter how many times im stuck in a problem, the simplicity of this pc helps figure things out with ease. Love the overall experience ive had and needs little care to run great!"
"Stove delayed from Feb 14 to 15, 21, 24, and 29th - and no communication available to reschedule again. Customer phone service will not talk to you without serial number of item and purchase order. Have purchase order, but no serial number since item not delivered. Customer service has not returned 6 phone calls in 3 days to reschedule. On line email to a specific person unreturned 3 days. Local sales rep when called “I am off Saturdays or Fridays, and off today for Valentine’s Day so I cannot help you.
Repurchased at Coscto - price $605.00 less and 3 day delivery. No wonder Best Buy is losing business and closing stores. You have been warned."
"I bought an ibuypower Y40 gaming computer at Best Buy today and I am extremely pleased with the performance and power of this computer. It was a great price and is very powerful. I will definitely recommend this brand to anyone looking for a great gaming PC."
"I ordered a refrigerator from Best Buy and their contractor's guys refused to bring it up the stairs to my house. I have spent days trying to get a credit for the sale and for the Best Buy Plus. On the phone I was told the day that the delivery was not done that I would need to wait a few days and talk to someone. Well when I try to do that I have a hold time of 44 minutes to talk to an agent.
I purchased the same refrigerator from Lowe's and paid less and the following business day their contractor, Mersk, showed up with their truck and the fridge and within 30 minutes it was inside my kitchen.
Best Buy in the past provided exceptional service but those days are over as management wants to save money on people regardless of the impact on their customers. "