"Granted they are only two days late on shipping my item so far but I haven't had a conformation email no way to track where my item is at or anything and it's not like it's a 5$ order I'm talking around 150$ I would just like to know where my money and or product is that is all.. great website tho, easy shopping there"

"Product not as expected. Shipping was fast, but this is by no means a product worth its money.
You are just buying a very expensive **** that moves a little.
Do not invest.
I emailed between the satin sheets expressing my dissatisfaction and no one replied."

"Order arrived quickly and was well-packaged. No complaints here!"

"Good selection, prompt delivery. "

"It was a great experience. Good customer service and delivered in a timely manner."

"Order filled and shipped promptly, but I expect that. The customer service is what is notable. I used the chat feature on the website and had exceptional service. The person I chatted with provided helpful Information with both product knowledge and shipping information. The same person promptly and courteously helped with and honored a recently expired coupon for free shipping. Overall, a very nice online shopping experience. I will buy from them again ."

"Very satisfied with both the service and product I ordered! I will definitely be placing another order. Thank you!!"

"I'm extremely satisfied with my experience with Between the Satin Sheets. While the product didn't work out for me, the return process was a breeze. I will definitely be looking to this site in the future for well priced, quality products. The selection is huge, the products are a great price and the customer service is excellent!!"

"My order was shipped out and delivered quickly. I'm very pleased with my purchases and the ease of the transaction! "

"My order came within 4 days ! I didn't even pay
more for rush delivery.
Sometimes a guy just needs instant gratification ! ????????????! "

"My order arrived ahead of schedule and was as described. Only thing to improve is to provide stuffing in the box to dampen movement. This product will not disappoint."

"2 day shipping and great communication. Definitely will commit to this store for all my intimate needs. Free shipping too! "

"I ordered an Item that was out of stock at the time. I was contacted immediately and given the choice of waiting for it to come back into stock or a complete refund. I chose the refund and it was 2 days later when it showed up on my account.

Very quick and efficient service. Will definitely deal with them again"

"Thanks, you did a great job. I couldn't find another store that would deliver to the Philippines which seemed to be an impossible task but Between the Satin Sheets delivered. It took a while but that was due to the country that it went to. Also, when I made the stupid mistake of ordering the wrong product Kimberly refunded my money immediately which allow me to purchase the correct product. Great service with great customer support makes this a five star store."

"I put in the wrong shipping address and when I emailed they responded promptly and fixed the problem!"