"The service was excellent and product of high quality - enjoyable"
"I enjoyed shopping on this site, prices are reasonable. I required assistance with my order and got helped by Kimberly via email straight away. Toys arrived yesterday in best order. Will definitely be shopping here again! "
"My wife loves this produce. It work's very well for her needs."
"Excellent service and communication."
"While the quality of the product is the utmost! The manner in which your site advertised this product lead me to purchase the wrong one. I meant to order the remote controlled version but as it was not clearly indicated in the search parameters I ordered the wrong one. Perhaps the issue was with the use of my smart phone to place the order as when I referenced the order on my PC it was quite evident what had occurred."
"My order has not arrived."
“We are so sorry you haven't received your order yet. I looked into the tracking and it looks like USPS has lost it. We will reship first thing this morning.
Sorry again for the inconvenience this caused!
Kimberly
Between the Satin Sheets”
"Arrived quickly! And products are great!"
"Quick shipping even for holiday season. Authentic. I would purchase from them again. "
"Product received in a very reasonable amount of time and was well packaged. I would have rated 5 stars but there was no email confirmation of purchase and no shipping notification. The only indication of purchase was my credit card alert system."
“Thank you for your review and I'm sorry you didn't receive your emailed order or shipping confirmations. We do send these, but sometimes they go to a junk folder or are blocked by your email provider.
We recommend adding orders@betweenthesatinsheets.com to your safe senders list to ensure you receive these emails. Alternatively, you can enter a password at checkout to create an account and then track the status of your order by logging in. We hope this helps on future orders.
Have a Happy New Year!
Between the Satin Sheets”
"Their product was delivered in a timely manner and was totally hassle free. I am very satisfied with my experience on this site. A+ rating. "
"Shipping was prompt, and customer service was great when I had a question about an additional item. Most impressive part of the process was the order/shipping tracking. It displays information clearly and concisely. Pricing is great and the return policy provides piece of mind. Kimberly and her team are doing a fantastic job."
"Great products and great service!"
"Great product, great service. Will definitely use this vendor again!"
"faster than I thought / very pleased"
"Lowest price and delivery in 2 days. Quality was top notch. Can't be beat."
A rep from Between the Satin Sheets, btsatinsheets, has responded:
“We're so sorry to hear you didn't get exactly what you were expecting! We're happy to exchange the items for you. We're sending further instructions to your email.
Kimberly
Between the Satin Sheets”