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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-11-11

"No hassle, very easy, good prices and very fast shipping. Thank you"


Verified
5/5

2015-11-06

"The purchase process was very quick and easy. I was completely impressed with how quickly my item arrived. I will definitely purchase from this site again!"


Verified
5/5

2015-11-05

"Great company, great products! I am very happy to do business with them!!!"

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Pricing of products and services
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Likelihood of customers making future purchases
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Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-11-04

"I thought the price was too good to be true. Turns out that after the simple, no-nonsense order format it was the fact that it arrived in a flash that was the most impressive! I have nothing bad to say about the order! Great job!!!"


Verified
5/5

2015-10-27

"Very simple and easy to order. I placed my order for a gift for my girlfriend; received a PERSONAL response very shortly thereafter, and my product in just a couple of days after that. The product was exactly what i wanted and ordered. No muss, no fuss. Excellent experience; I will shop here again."


Verified
5/5

2015-10-23

"Great price, quick delivery!"


Verified
5/5

2015-10-22

"Very quick service for a very satisfying product!"


Verified
3/5

2015-10-20

"Still have not received what I ordered, even though it was "in stock""


Rep reply posted 2015-10-20
A rep from Between the Satin Sheets, btsatinsheets, has responded:

“I'm sorry you haven't received your order! We looked into your tracking and it looks like your package is being forwarded. We have emailed you directly to resolve.
Thanks for shopping with us!”


Verified
5/5

2015-10-19

"I submitted my order on the eve of a federal holiday with overnight shipping. The same night I received an email from the company informing me that to overnight my order it would be an extra $31 since the next day was a USPS holiday. They then gave me the choice to have my order shipped on that day or the next (without the extra $31 charge). When I didn't respond to the first email, I received a follow up email the next day which I did respond to. This thoughtful service from a real person not only informed me of a potential charge that I hadn't accounted for, which saved me money, but also gave me a choice, which I really appreciate. "


Verified
5/5

2015-10-06

"Was delivered on time and excellent customer service! "


Verified
5/5

2015-10-03

"Quick and courteous response to questions about my order. Fast Shipping! Thanks!!!"


Verified
5/5

2015-09-25

"Price was great. Processed really quickly and delivery was great. 5 stars."


Verified
5/5

2015-09-24

"Shipped quickly! Thank you!"


Verified
5/5

2015-09-23

"Great products excellent service.I have order three different times received all items in three days.Excellent products and we'll priced great company !!!"


Verified
4/5

2015-09-23

"The pricing was excellent but the delivery was slow"


Rep reply posted 2015-09-23
A rep from Between the Satin Sheets, btsatinsheets, has responded:

“Thank you so much for your review! We're sorry it took a little while for you to receive you purchase. We looked into your order and it looks like it did take a lot longer than our typical shipping times. Part of this was due to a 3 day UPS trailer delay. However, we still hate that you didn't have a five star experience so we're emailing you a little gift. Have a great day!
Between the Satin Sheets”