"The website was very easy to navigate. My purchase wad delivered within 4 days and I'm incredibly happy with my purchase! "

"I read customer reviews online about the Njoy Pure Wand and decided to order one as a surprise for my wife. BTSS had the best price around. Ordering was easy and shipping was fast. My wife was very excited when she opened the package. Thank you BTSS."

"offered expedited shipping for free due to a delay in getting stock."

"A+ I almost thought site was too good to be true and selling knock-offs since they were cheaper than anyone else. I received legit nJoy products shipped from an authorized reseller. There was a small issue with shipping, but customer service quickly remedied the problem. "

"Great customer service + good price + excellent product = Very happy customer! Thanks for making safe toys easily available and affordable."

"Amazing customer service! "

"Product as described -- very fast and discreet shipping!!"

"Product was authentic and at the best price."

"Very happy with how fast order was procsesed and the follow up until day of delivery"

"Order shipped and delivered as advertised on the website in less than a week. I would order from them again. "

"Great price, simple to order, fast shipping - what else can you ask for!"

"Quick order fulfillment. Wish shipping charge was more reasonable / in line with other online retailers. Otherwise v good service"

"Great customer service, communication and prompt shipping. Will certainly order again."

"The shipping time of these items was a complete mess. I paid extra for 3 day shipping and took over a week for the items to arrive.

That said, BtSS made up for this dilemma by refunding half my shipping costs. Thanks! That's awesome of you.

The products I ordered were fantastic, high quality items, and prices were very reasonable compared to many prices I found online. I was able to find everything I was looking for with one exception - there was only one silicone lubricant available, Ride, which is made with men in mind and I am a woman. Minor nitpick, and yes, they have silicone lubricants available in multipacks with water based lubes, but yeah...that's unfortunate.

Packaging was very discreet. In fact, I had this delivered to my workplace to avoid nosy family members. No one at work even remotely suspected what was inside the package. A solid win, in my book.

This is the revised version of my review. I wrote the first version when I was upset about the shipping debacle, but that wasn't entirely in the hands of BtSS anyway. They've made up for it by far, and overall I am very satisfied with the experience."

"Fast international delivery and great customer service off back of an error in the order on my behalf.
The staff were quick to reply and help me fix my order.
Competitive pricing for some of the more luxurious items.
Recommended."