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Verified
5/5

2013-10-01

"I have been very happy with all of orders. Thank you"


Verified
5/5

2013-10-01

"Wow!!! Where to begin??!! I love the boots I purchased their sexy and fun and at the same time comfortable to wear!! I wore them all day the first time I wore them which almost is never possible with new shoes!! They are light enough for fall and will be great for winter also. I've had so many compliments on them already and of course I always say I got them at BTR!!! BTR outdid themselves with this item and they have me as a customer for life!! The delivery notices were right on the money and a nice extra mile touch!!! I'm so happy I found BTR and I look forward to a long relationship. BTR is my new favorite online store!!! Did I mention the price was fantastic too???!!! Simply awesome!!!!!"


Verified
5/5

2013-10-01

"I'm really happy with all my purchases on Behond the Rack. The quality of the items is amazing and the price is really good too so I'm gona buy again from you for sure.

Thank you so much !
"

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Verified
3/5

2013-10-01

"Recently I purchase powerbar portable battery charger from Beyond The Rack. When I received it in the mail I opened it right way because I was so excited to use it. I travel often and thought it would be great to have the convenience of charging my cell phone anywhere anytime. After opening the package and charging it for the recommended amount of time, I found that it didn't work. I tried pluging my iPad into it and also my husbands phone. Nothing worked. I was very frustrated and began to read the instruction on how to return. If I return my item that never worked it will cost me 9.95 to use the shipping label and then I will only be given a credit of the remaining funds on my BTR account. I was not happy at all. seeing as the device has never worked from the start I would like a full refund and not a credit seeing as I do not plan on purchasing from BTR again. Thanks Jacqueline"

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Verified
4/5

2013-10-01

"I LOVE ORDERING FROM YOU .I ORDER SO MUCH YOU HAVE TO
LET ME KNOW WHAT ITEM I HAD ORDERED AUG 31
I LIKE MOST OF YOUR PRODUCTS, BUT SOME FROM CHINA ARE VERY SHEAP AND THE SIZES ARE WAY OUT ALSO YOUR CLOTH FROM THE TURKEY
"


Verified
5/5

2013-10-01

"The product was perfect. It was exactly the same as the site had online. I am very satisfied and will be purchasing products from the site again soon. "

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Verified
1/5

2013-10-01

"No the sale rep did not resolve my problem with my order.

I've ordered 3 painting from BTR, and 2 of them arrived in the wrong size which was listed as 18X20 and 2 of them arrived in 24X30

I was hoping BTR would order me the correct size so 3 paintings will all have the same measurements. However they only offered me $80 off my $290

I've asked for a better discount since 2 paintings are incorrect, in the end they told me to ship the items back for a refund.
"

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Verified
4/5

2013-10-01

"I have not received it yet but, up till now i've had no problems. i would like to see your stuff that's for sale to stay a little longer. "


Verified
5/5

2013-10-01

"I have always been satisfied with the services offered by BTR. Even the small delayed incurred with the last delivery was not offensive and the action taken by them to send me a credit was very much appreciated but not really necessary. Will certainly continue to do business!!"


Verified
3/5

2013-10-01

"BTR gives Canadians a good option for shopping online if you wanna save the hassle of being charged ridiculous international shipping fees not to mention customs and brokerage fees. The prices are discounted on brand names, but I find their selection of clothes are not so good. Also, they don't offer free shipping on returns like some of the other major retailers...which would be a bonus since it's a little hard to shop for clothes or shoes online when you aren't sure of the quality or size. Home furnishings are awesome. Shipping times are pretty bad and meeting the committed 2-3 weeks after event closes is often a challenge."

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Verified
4/5

2013-10-01

"I appreciate that Beyond the Rack has kept me appraised of what is going on with my order but am disappointed in how long it takes to receive items that I ordered weeks ago."


Verified
5/5

2013-10-01

"Very convinient. Great variety . I can find everything i need. Good affordable prices.Look at your email every day."


Verified
4/5

2013-10-01

"Delivery is a bit on the slow side. I have been finding the sizing off. Im a large in the stores but find btr sizing on the small size. My daughter is who usually wears a small to a medium is able to fit in the large sizes. Some times the quality of the clothes is not what I would have hoped for. But I sure do like getting parcels in the mail. "

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Verified
5/5

2013-10-01

"Le concept est tout simplement génial! Le service est très courtois et efficace. J'apprécie aussi la fidélisation de la clientèle par des rabais instantanés. Merci beaucoup!"


Verified
5/5

2013-10-01

"My experience was very positive with this website
I've ordered from them many times and always been pleased with my purchases. I had an issue with the television I purchased and they handled it quickly and did the best they could to fix the issue
"

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