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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2013-09-23

"easy to order, easy to track order, good experience"


Verified
5/5

2013-09-23

"quick, accurate service.keep you up to date"


Verified
5/5

2013-09-23

"Beyond The Rack always delivers. Most everything I have had come from then has been very satisfactory. I will shop with them again and I have recommended them to others."

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Verified
5/5

2013-09-23

"Easy to track online. Credit received for delayed shipment, in addition to a phone call which was really appreciated."


Verified
1/5

2013-09-23

"Hello, i got an email telling me this: Great news Marie-France

We were able to combine orders you recently placed into one shipment, and have converted the shipping fees you paid on the second order into BTR credits. Those credits are in your account, ready to help you look fabulous! It's just one more example of how we're making your BTR shopping experience the best it can be.

Enjoy!


So I send back an email saying that I was not seeing the credits in my account and I got an answer saying that they made a mistake and they send the email to the wrong person. I was a bit disapointed and was expecting since they made a mistake they cant give me some credit. I think im a good client to beyond the rack. I found it was cheap to get that email.
"


Verified
5/5

2013-09-23

"Great purse, fast shipping."


Verified
4/5

2013-09-23

"Everything I ordered was delivered. I wish delivery time was a little faster without incurring additional mailing charges."


Verified
5/5

2013-09-23

"As always, BTR delivered both an excellent product and customer service.

Thank you!
"


Verified
5/5

2013-09-23

"Great website, easy to use and the prices and selection are great!"

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Verified
3/5

2013-09-23

"I think shipping is too expensive and takes too long to get to you."


Verified
5/5

2013-09-23

"I asked MANY questions to your customer service agent online about the size of shoes for a Christmas gift for my brother! He was very very patient and helped me out with many of my questions. He also gave me his advice about the product, which I took into strong consideration. I was quite pleased. Thanks again ! I am a very good customer of BTR ! Continue the good work, and keep those specials coming :D "


Verified
5/5

2013-09-23

"I was very satisfied with Beyond the Rack. Everything was packed well for shipping and there was full instruction in case I needed to return anything.
Thanks!
"


Verified
4/5

2013-09-23

"the only complaint I have: The delivery time is WAY too long. I appreciate that it takes 2-3 weeks to get to the warehouse, but even once it's shipped it takes another 14 days. "


Verified
4/5

2013-09-23

"shopping with BTR is easy, fast and cheap! The prices are extremely competitive and the shipping is quite fast.
I would recommend this site to everyone.
"

Detailed Review Benchmark + -
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Verified
5/5

2013-09-23

"i enjoy the things i buy from Beyond the rack i just wish they would ship sooner"