ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-03-01

"Very happy with our new dining chairs. They are well made, very comfortable and look great. There was a mix up with the delivery but Beyond Stores rectified it right away and we received our order with in a reasonable timeframe. "


Verified
5/5

2015-03-01

"The stools arrived sooner than expected. They were perfect and greatly priced. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-03-01

"I had a wonderful experience with Beyond Stores. Everything was easy and the shipping was fast. I will be ordering again in the very near future!"


Verified
5/5

2015-03-01

"I love my dining table and chairs, they were delivered quickly. The delivery driver was very helpful and courteous. Beyond stores employees were also very helpful and courteous. I will definitely use beyond stores for my future furniture purchases."


Verified
2/5

2015-03-01

"Delivery was a minor nightmare. Took weeks and I had to really breath down their neck to get it accomplished even then. "


Verified
5/5

2015-03-01

"Delivered with no damage. When order needed altering they contacted me and offered to replace backordered bench free of charge."


Verified
5/5

2015-03-01

"The bed was exactly what I expected and delivered as expected. Very pleased and would purchase from them again."


Verified
3/5

2015-03-01

"Chairs were difficult to assemble. I don't think they will last long. But, for the price I paid, is a good buy."


Verified
5/5

2015-03-01

"I found what I was looking for at a significant discount based on the other online retailers. "

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
N/A
Overall product shipping and delivery process
N/A
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-02-24

"DO NOT BUY FROM BEYOND STORES! I eventually got what I ordered, but it took about a month and a half longer than promised. Customer Service is kind of shady, and I just had to have faith that I was getting what I ordered. Would not do business with these guys again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-02-10

"We ordered a bed for my daughter that arrived a little damaged inside the package. The customer service rep immediately mailed us another bed frame to correct the issue. Unfortunately the bed came again damaged from the manufacture, I was pretty down over the matter because in my experience with these kinds of things retailers and manufactures wont rely do much more then that, but to my dismay, Customer service again offered to mail me another bed or a full refund. I asked for a refund in within 12 hours of doing so i received said refund. So I'm extremely impressed with the fast and prompt customer service and the level of help i received. I will definitely be shopping here more!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2015-02-08

"Fantastic customer service. an item from my order came damaged from the manufacture, figured it was going to take weeks and a fight to get resolved - customer service reps replied to my claim within 24 hours (on a saturday, too) and I had the entire thing settled in a few days.

They were extremely friendly and helpful. I really think this a great company to do business with, and I will continue to recommend them to anyone. Also, their prices (for what I have looked for anyway) are fantastic.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
1/5

2015-02-06

"I ordered Lemon Drop Dining table. The estimated shipping they provided was 5 working days. Five working days after the date several emails and telephone calls I was not able to get any commitment when the order will be shipped. Their site still showed the item "in stock" , which turns out to be that they themselves do not have any stock. In 10 working days after placing it I canceled the order. I do wonder what BS stands in front of my order number. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2015-02-06

"I placed my order on Feb.4th 2015 at 11:36 am eastern standard time. I am in Ontario Canada. I have been reading the reviews and just wanted to post as to when I placed my order and I will let everyone know when I received it and what shape it is in. I ordered a black leather rocker/recliner so look for a fallow up and a rating as to how things went.. Hope everyone who orders from here has a good experience. I know I am hoping for one... So far it has only been a couple of days so I will give a 5 star as to how easy it was to navigate through the site and place my order but again I will fallow up when I receive the item... Well here we go > All the bad reviews are so very true. After placing my order and they charge my card they send me an email saying unfortunately we cannot process your order so we cancelled it... Lovely, I knew it was too good to be true... Usually is just like we were told when younger.... There is no way this company should remain in business and that will only happen if everybody reads this!!!! DO NOT BUY ***BEWARE****"

Detailed Review Benchmark + -
Pricing of products and services
N/A
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-01-28

"I am happy with my purchase"