"Great blinds at a good price. Order went very smoothly. Even got follow up emails about how to properly install the blinds I ordered. Package arrived in specified timeframe, packed very sturdy and nothing was damaged. Second time I ordered from them and both times the same great products. "

"Ordering process went smoothly. Theyl helped me find a remote control blackout blind that I was having trouble locating. Communication after the sale was not as good. Product did not ship when they promised (even after I had them check with the manufacturing warehouse to ensure it would ship on time), and I receive no communication from them saying shipping would be delayed. Upon calling customer service after the delivery date had passed, I was told the product would be shipped 2 day air. It wasn't.

Bottom line:
Service before the sale - excellent.
Service after the sale - poor to below average."