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Verified
4/5

2020-02-07

nice

"was good, verry fast !!!!"


Verified
5/5

2020-02-07

AWESOME CUSTOMER SERVICE

"Called to book a trip to Costa Rica and James made my experience with Bookit an easy, seamless VICTORY! I will ne booking all my travel from here on out with BOOKIT! THANKS JAMES!!"

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Verified
5/5

2020-02-07

BOOKING WAS A BREEZE

"Great prices easy booking. Hope the trip is as great."

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Verified
5/5

2020-02-07

Brandy

"The customer service rep Brandy was so helpful she made sure my trip was booked even though we ran through technical difficulties."


Verified
5/5

2020-02-06

Vacation Saver!

"I just booked our Cancun vacation on my cell phone in less then 10 minutes. I had been searching for over a month for a good deal on our favorite Cancun resort and all but had given up. The hotel itself couldn’t even find us a room net alone give us a good deal. All that change when I found available rooms at our resort at a price well below any other website on book it.com. I even scored a bonus $200 more off by using the mobile coupon. Thanks Bookit.com! "


Verified
1/5

2020-02-06

Not helpful not truthful do not use book it

"Wanted to put my 16 in another room could not guarantee or would not talk with the resort direct. I was told pull cancel within 12 hours no fee not true. "


Verified
5/5

2020-02-06

Customer Service Experience

"The customer experience was awesome."

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Verified
5/5

2020-02-06

The resorts cannot match their price

"I tried to beat their price- the hotel itself said we will match or beat or give you a $50 resort credit- they were unable (they also didn't give the resort credit) but with what i saved, that didn't really matter. BOOKIT has verified customer reviews of the hotel, and that is important to me; More important than pricing actually. We booked an all inclusive with another online travel agency several years ago that has cheap in its name, and the price - and that lodging met! So i was a bit uneasy when i booked an all inclusive vacation (Couples Resort) with Bookit last year. The resort far exceeded my expectations, and so did BOOKIT! So much so that i just booked another visit there with them. I sorta wished they didn't send me 3 emails per day but then again that is what prompted me to act- when i saw a promotion. This is my go to source for all inclusive travel shopping. And if you need to stretch out your payments over several months they only charge 50 or so. "

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Verified
4/5

2020-02-06

Spring break vacation

"Booking was easy. Customer service was very good. My only complaint is that they don’t accept AMEX."


Verified
5/5

2020-02-06

Amazing

"Good communication,nice people...."

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Verified
5/5

2020-02-06

Excellent experience

"Very happy with booking, Shelly-Ann Hanson rep was very nice answered all questions and offered discount that I didn't know it was available 100$ off. Definitely will book my next vacation with Booking.com "


Verified
3/5

2020-02-06

Meh

"Still quirky things seem out of place as far as using the web site. The Google map option has a word zoom in options. "

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Verified
5/5

2020-02-06

Easy & Fast

"Bookit was easy and fast. They also had a great deal going on which made the trip even more affordable. "

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Verified
5/5

2020-02-06

Patient and helpful!

"I booked a trip and unfortunately had to cancel. When I went to rebook, the flights had gone up so much it just was not possible for me to go. I did not give up though. I called several times to try out different dates, times, and locations and every agent I worked with was very willing to help me save as much as possible. I was finally able to find a solution that worked and have rebooked my trip! "

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Verified
5/5

2020-02-06

Jerry Jones is THE BEST!

"CSR Jerry Jones was extremely pleasant and helpful. He made sure I knew what all of my options were and helped me save the maximum amount of money on my booking. Thank you so much Jerry! "

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