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Verified
3/5

2020-01-29

book it review

"I am somewhat satisfied. I found your site very confusing."


Verified
5/5

2020-01-29

Great Experience

"Got a great deal and easy to navigate site."


Verified
3/5

2020-01-29

Found it Cheaper Direct

"Second year to use the service and I like it. However today we booked our vacation and then found out we could have saved almost $1000.00 dollars by booking direct with resort. "

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Verified
5/5

2020-01-29

Easy booking

"Called and talked to James. He was very helpful and got us booked in just a few minutes."


Verified
4/5

2020-01-29

Informative and helpful. PayDelay not an option.

"Ryan was informative and helpful. I have utilized the PayDelay option in the past - as this is helpful for my budget. Unfortunately, this latest trip did not qualify for PayDelay as I would have expected. That would have made it better."


Verified
5/5

2020-01-29

50th birthday vacation

"Booked several rooms for friends and myself, booking was quick and easy. "


Verified
1/5

2020-01-29

Bad experience

"We booked a trip with a big discount on Black Friday! It was a awesome deal. 6 people all inclusive. Talked more family into going who also booked through bookit. We were so excited.
We wanted to add 1 person to our reservation and when we called they CANCELLED our original booking without disclosing that’s what they were doing and charged us full price for everyone in our party;(( Then they would not fix it. So it cost us More to add 1 person to an existing reservation and existing room than it cost to book 6 people originally!!! They would not budge at all. And not refunds!
You can go on and book the same trip on their website for cheaper than they charged us to add 1 person to an EXSISTING room.
WILL NEVER BOOK THROUGH THEM AGAIN.
And we travel with a large group of family a lot.l
"

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Verified
5/5

2020-01-29

Just booked our honeymoon!!!!! Sooooo excited!!!!!!

"Sheliann ext. 9957..was awsome!!!!"


Verified
4/5

2020-01-29

Cozumel Weekender

"A group of friends are traveling for the weekend to Cozumel. After verifying prices, dates, etc.
I put in all information with credit card - hit BOOKit, then received an error message with notice to call the "800" number with Error # - After talking to the agent I was informed the flight was full just after reviewing the empty entire layout of the plane to choose my seats.. then placed on hold, and when she returned she stated she was finally able to get me on the same flight, and would take over the booking from there over the phone. When we got to the "choose your seat" section, she stated we would be assigned seats at check in at the airport. I then started reentering my info to re-book my self. When Igot to the end I noticed the price has increased $80 pp - She then told me the total which is what I could see online. I questioned the price, and she stated the flight or hotel may have increased. Therefore I booked the Cozumel Weekender! Overall, a good experience - however a little disappointed I had to spend an additional $160 more than my eight other friends. A little more disappointing -- two days later the price dropped back down, so I'm not sure what the REAL ERROR was!
"

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Verified
5/5

2020-01-29

Claudia

"Great service we will book again"

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Verified
5/5

2020-01-29

Amazing Customer Service

"I made a mistake and booked from the wrong airport.

I called and the rep helped me, changing the flight and ensuring a smooth process.
"

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Verified
4/5

2020-01-29

Birthday trip

"Very easy to book. Hotel in the area we wanted. Nice birthday trip planned in minutes"

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Verified
5/5

2020-01-28

awesome customer service !!!

"David the agent was patient and very through, answered all my questions as well as being very personable!

In today’s day and age it was quite a delight to actually speak to a live human. Thank you at Bookit.com for going that extra mile and actually giving the buyer that option.
"

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Verified
5/5

2020-01-28

Easy to Book

"First time using bookit and it was super easy! I researched several sites and was able to save a bit by using this service. "

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Verified
4/5

2020-01-28

Book it was easy and fast, flight options were good.

"Haven’t taken my trip yet, but so far it’s been easy to book, they sent an email confirmation same day. "