ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2020-01-27

Exceptional

"The agent (James Aplin) that helped me book my vacation over the phone was both extremely professional and accommodating. Because of him, I will be booking my next vacation with BookIt.com."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Verified
1/5

2020-01-26

5 hours

"The gentleman who made our reservation was polite but confussed.. it took us almost 5 hours till 2:16AM we were falling asleep.. Hopefully it's a wonderful trip worth the time"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-01-26

Great site

"Very user friendly site and the best prices anywhere."


Verified
5/5

2020-01-26

5 mins book

"Always super easy to book my trips in here "


Verified
5/5

2020-01-26

Price

"Great Deal! Very excited for this trip!"


Verified
5/5

2020-01-26

You cannot be these prices.

"The prices we are receiving are MIND-BLOWING. We are ecstatic about our upcoming vacation. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2020-01-25

Very Patient Rep

"RYAN at ext 9242 was beyond patient with me, as I booked 6 girls on a multi-city itinerary. His system was not the most cooperative, however, he made sure to complete all my requests!! He was friendly, cooperative and attentive. I’ll definitely book again because of him."

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-01-25

Best option to choose

"I looked around for Options and this one was the only one and that I was so satisfied with! "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2020-01-25

Awesome Service!

"They help me with flight days to get a better rate, which saved me money. Very courteous! You can pay in payments. I'm going to start looking for my next vacation now."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2020-01-25

good

"excellent offers and options for pay"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
4/5

2020-01-25

Call again

"The first person said they couldn't help me. I called back and within 10 minutes I had my problem resolved. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2020-01-24

HORRIFIC

"Called and waited on returm email did not receive . Called next day. Got a rep who after biggest part of the day did not k ow what she was doing .Booking 2 rooms and airfare . She got the rooms finally booked and went to do the airfare and was having it take forever . Went to pay and she said my mastercard would not except .So i called my MasterCard company and that rep. Looked and said rgat no it had not been denied. And never showed that it was ran .So got that done and low and behold o e of the rooms waa already sold. So it I my showed 1. So i agreed to a different room and by the time she got that worked in guess what Thwre was only 2 for the flight coming back. She had to book the other 2 on a different flight. Well bu that time I was wore out with this rep. She said i would have to call Momday to get flights changed. Well the mote I thought about it i called back and got a real nice rep and told her it all and she was able to get us a different date and 2 of same type of room . She went to refund the other mess and accidently deleted the reswrbation she just put in . I told her it was okay She wentcro put it back in and the one of theLagoona rooms was sold
So we missed out again. We ended up going into mid Arill to get this booking done. O not done. Went to see my credit card charges and the charges are srill on there from the first transaction . Had to call book it and the rep said it did not get put in the coerextly for a refund . So a week later here we set with no refund . It has been horrific to say the least .



"


Verified
3/5

2020-01-23

Unexpected price increase

"Website is very user friendly. However, the quoted price for our hotel was $53.00 and when all was said and done it was $91. I stupidly did not notice this until I already paid, but do think it was misleading."


Verified
5/5

2020-01-22

Punta Cana

"So easy !!! And found a great deal only 3 weeks from booking!"


Verified
5/5

2020-01-22

Great customer service!

"I called to have someone help me finish my bookings as I needed the hotel to know that the 2 rooms I booked needed to connect. the gentleman I spoke with handled that as well as booking the entire trip with my transfers included and already relayed the flight information to the appropriate party. Easy, and efficient!"