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Verified
5/5

2020-01-14

Get away

"It was a real good and easy booking process."


Verified
5/5

2020-01-14

Thank You!!!!

"Opened up a chat with Kellie - she was amazing!!! Answered every question and offered me several options. Their pricing is 2nd to none!!!! Booked a trip to the resort I chose a few days ago. We were able to add a day and get rooftop privileged status for less then a 6 day trip in a garden view room on other travel sites. Their payment options were also nice. I was able to save an additional $300 with a promotional code. Received our confirmation email and there is a $250 resort credit PER ROOM. So we now have $500 to spend on bowling and spa treatments. Can't wait to check this resort out. It looks amazing. Thank you Kellie at BOOKIT for helping me!!!"

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Verified
5/5

2020-01-14

Great deal!!

"It was quick and easy booking.
"

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Verified
5/5

2020-01-13

Excellent customer Service!

"Cole Lenvas was extremely patient and helpful! He helped me figure it out and fix an error in my mother’s international vacation package! I really appreciate his help and patience. "

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Verified
5/5

2020-01-13

Excellent

"The agent with whom I spoke was very thorough, knowledgeable and extremely helpful with my booking."

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Verified
3/5

2020-01-13

Online Needs improvement

"I choose unline for convenience but experienced a technical issue at the end. This required additional time calling customer service. The representative was very helpful and resolved the issue."

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Verified
5/5

2020-01-13

Payment plan is a great option!

"Booking a last-minute trip for my family, and BookIt was the only site that would allow me to reserve a hotel and pay later this late in the game. Very thankful!"


Verified
1/5

2020-01-13

3 many people not know what they are doing.

"tried to book a package. flight and hotel. did it over the phone as i kept getting errors online. lady took all my infor. including credit card. billed it for over 2 grand. then said oh it is giving an error on hotel. need to send you over to hotel dept. ... disconnected. call back. sent to hotel dept. oh they cant help. hung up. called back. cant help sending me to another dept. sent me to a diffrent company. hung up. called back. disconnect. this went on and on for over and hour. I finially got a person to just cancel the flights that they billed me for. Now i wait until they credit me. because no one can put things together. "

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Verified
5/5

2020-01-13

Trip

"First time and i love and will use it again "


Verified
5/5

2020-01-13

Fab customer service

"Orandy was wonderful to work with. He was very patient and listened to all of my requests!"

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Verified
4/5

2020-01-13

Vacay

"Easy and affordable prices "

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Verified
5/5

2020-01-13

Aruba

"Very kind courteous and professional people"


Verified
5/5

2020-01-13

Mike was awesome

"He got right to the point and fixed
My issue with great customer service. We got disconnected and he even followed up with an email! Super great!
"


Verified
5/5

2020-01-13

Great Customer Service

"Book it is a great and convenient website to find amazing deals and the customer service team is extremely patient and helpful. They answered all my questions and took care of every request. Thank you !! "

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Verified
5/5

2020-01-13

Booking an all inclusive

"This vacation was for a friend, who lives in another country, and myself. We had questions reagarding the resort, so the agent placed a 3-way call, and we could all ask questions and get answers at the same time. This was so helpful, and made me feel very secure in booking the resort."

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