"He was very patient and made sure the information was correct! "
"Was trying to book vacation package online and the website was unable to process my request so I had called customer service. After 45 min on the phone and them unable to guarantee the online price I got nowhere. All they could offer was to book the hotel only and I could book the flights separately. So I returned to the website only to find out the price of the package I was looking at had gone up $460. I ended up booking next day only because the chosen dates where selling out and all other friends traveling with us had booked.
Mind you my friend also had experienced the same issue I did and spent and hour and half on the phone cause their rep said if they booked the flights separate they could call back and he would adjust the hotel price so they could get the original online price. In which he did and when called back was told it would cost him $400 more than the original online price. My friend was able to negotiate this down to $200 more. "
"Great deals to cancun had to book "
"Great experience. Answered all questions and booked for me while on the line. Quick and easy. "
"Great agent..............."
"He took time to get us the best rate possible as requested. He was very professional and polite. He made sure we were pleased. Can’t wait for this fabulous trip!
"
"The representative was knowledgeable and professional. Great pay delay system "
"Trip with my sisters with flights booked. "
"Grateful for the help I received."
"Excellent service and high quality customer contact"
"Very helpful and friendly"
"Booked a room in Vegas for $202. I had no room when I got to my hotel. Spent 1 1/2 hrs trying to fix this problem, and the only way I could stay is to pay 339.00.
bookit.com would only reimburse the $202...
bookit.com seemed not to care once they took my money... Oh well live and learn... "
"I booked a girl's trip to Jamaica and two days later I discovered that he trip was greatly reduced in price. I called to see if I could get the lower advertised rate or upgrade with no additional cost. I was pleasantly surprised that it was a very smooth process. The reservationist, Mr. Glenroy did an exceptional job of taking care of all of the changes. I was very pleased with the service that I received.
Elaine D."
"Just booked a trip and the process was quick and easy not to mention the price being better than other sites. So far so good!"
"Cant book by my own
Cant book with representative on a phone
After all issues vacation package is still visible and "available" for booking...
Guys - stop offering unavailable vacations..."