"Called just to find out what an upgrade for my room would cost. So pleasantly surprised that rates had gone down and I actually got a refund!!! The person that helped me was very nice and helped me find exactly what I was looking for. I’ve booked here before and didn’t have the excellent experience I had this time."

"My booking agent Lotoya was great, she gave me a great deal on my vacation, flight, transportation and everything. "

"Love bookit.com It is very easy and fast when it comes to planning and booking a trip."

"Great help... Thanks .... can't wait "

"The choice hotels and packages was competitive and website navigation was great ! Can't wait to visit the property and report back the experience"

"I have booked two separate trips with bookit in the last 4 months and both times I was forced to call bookit customer service due to error codes all pertaining to prices going up within minutes of booking my trips. All though the customer support staff was helpful in both situations it’s still an unpleasant experience."

"I think navigating the website can be better. "

"the 1st agent who did my rebooking sent me an email without her information so there was no contact person who i could associate it with. the next agent said my flight was cancelled and he would give me a voucher toward my flight to book my flight. No i said my flight was included in my booking fee and your not giving me the total amount back for 2 people flying? then he came back and said Oh i found it in another area is was not cancelled. Oh My God! i asked for a confirmation of my itinerary he said 2-6 hours it should turn up in my email well it the next day and still isnt here. the original book was excellent she sent email with everything and her name included with phone number and extension. "

"Booked several trips through this website. Easy to navigate and easy to book!"

"Actually had an issue where my first booking didn't go through because of an issue with flights, so that was annoying. When I booked again, went through fine. Only reason I don't give 5 stars is that the site says to register to save $100. I was expecting some kind of coupon code. Nada. Zip. Zilch. So that's misleading in my book. "

"This will be the second time that I have used this service and I am thrilled with the payment options. Not we got a great deal, we got flight and resort credit. I am looking forward to this trip."

"We took a chance on this trip. Everything was better than we ever expected. Sunset Plaza Beach Resort was fabulous! "

"My wife and I have looked into a Jamaican vacation for a few days. While seraching the resorts on google maps, we selected the days we wanted to stay. Just about every resort showed BookIt.com being the most affordable."

"Booking was intuitive. Have not traveled yet."

"i like the spesifics of the hotels and the reviews."