"Payed for two separate rooms and Book it offered me one room at another resort. With 5 people. When I finally was given other options it put me 17 minutes away from where I was staying and Jennifer and Shanika said a Casino was on site. I reach out to the property and verified the untruthful statement. Called Jennifer 3 times with no answer back when she stated that she would called me back the previous day. Not even sure if our transportVouchers got change. Even down to the resort rating was different from what is reported.online. With everything going on in Punts Cana I would think bookit would want to give their guest a piece of mind. I have being using Bookit for over 8 years, but I guess all good things come to an end.
I could have book the same resort that they offered me with the flights for 450.00 cheaper today.
Cheryl"
"We had a problem with a second reservation and they fixed it while I was at work. Emailed me a confirmation. All while I worked loved it. Thank you"
"This was the easiest and quickest booking I ever made and not to mention the price was great too"
"Horrible.. long wait time can never talk to the flight department never again.. only good thing is payment plans that’s it "
"Customer service is great ! Bookit has amazing deals ! Thank you "
"Trevor was awesome! It's my second time using this website and I was satisfied both times. "
"They never answered my emails "
"Very affordable and easy to book."
"Booking easy hope the resort is as nice as it appears "
"I nee a supervisor to call"
"Bookit.com has many selections at great prices and the website is easy to use."
"I found my favorite vacation site already! Firtst time i book with them and i am so happy! From day one has been easy to navegate the site and make my dream vacation a reality. Love it!!"
"I was talking to one customer service rep
Once she made the sell she was no longer available, either by email or her extension
"
"The booking process was super easy, package price dropped and I called in for assistance. Managed to get a supervisor Sandra, very helpful and understood what I needed.
Thank you Sandra and the team"
"My first time with Bookit.com and it was amazing!"