"My camera rental was just as promised: on time, in excellent condition and a no hassle return."

"As a first time renter of expensive lenses I was a bit leery of the process. Borrowlenses turned out to be a fantastic experience. I simultaneously rented from a competitor and found the verification process of BorrowLenses much better than the competitor. The competitor was a bit faster in keeping me updated on the process through emails, but I found BorrowLenses did a sufficient job, and when I called them to get an update on how things were going they were very quick, friendly, and helpful in ensuring me everything was going fine. The lens itself was in wonderful shape and performed flawlessly.

I will definitely rent from them again in the future."

"Just got the confirmation that they received back the Fuji 100s camera which I rented from BorrowLenses and used in France for two months!

This company handled the whole process beautifully from beginning to end! It is pleasure to do business with them, especially on a camera that was in extremely low supply until the last week before I left. Professional and helpful people. A pleasure to do business with and recommend strongly to anyone."

"Great way to try out very expensive equipment on the cheep. Really loved working with them. Excellent customer service. Would have liked an insurance policy that was more comprehensive. Felt a little risky while I had the equipment. Glad it is back safe."

"Rented Rode VideoMic Pro for sporting event.
Excellent item at very good rental rate.
Excellent customer service.
Highly recommended."

"Hi... I am very pleased with lenses variety and overal items condition. The Customer Service is excelent. Great contact and shipping time... I will be back (like Arnold said years ago :)"

"I am a first-time customer. I wanted to try the Canon MP-E 65 mm macro lens, along with a focus rail and Canon's twin-light Speedlite. The package came from BorrowLenses on the day they promised, and everything was in excellent condition. I was impressed that, even as a new customer, there was no hassle or extra documentation needed to compete the order. The bottom line is that after a week I decided I didn't like the lens, so for about 10% of the cost I was able to make an informed decision that saved me a lot of money."

"I rented 2 Nikon lenses and a battery grip. One lens didn't function properly and the Nikon battery grip worked just some of the time. I was glad I rented the equipment a day before I actually needed it for the wedding I was to shoot so I could figure out other options. I had another photographer check things out so it wouldn't just be 'my malfunction'... He had the same problems with the equipment I had. I called BorrowLenses right away. They said it was still too short a time for BorrowLenses to send me replacement. But they would take notes of my complaints, realizing I couldn't use the equipment and would give me a call as soon as the equipment got returned. I was worried because if they felt there was no malfunction I was out of luck. A month and a half has passed, I was never called back. I just received an e-mail to thank me for returning the equipment in good order. No mention of my complaints and no money returned to me, all the while I was short an important lens and was without a battery grip I paid for.
Needless to say, I am not so happy with BorrowLenses. Even if they found nothing wrong with the equipment, they could have the courtesy to give me a call, take my complaint seriously and their customer service seriously."

"I recently rented a lens for a wedding from BorrowLenses.com. I mistakenly ordered a 24-70 4.0, instead of a 24-70 2.8. Rather than help me out when I realized what I'd done, this company exploited my mistake. I had the lens less than 24 hours, but was charged 60% ($57) of my full rental price ($94) for a lens I neither used, nor wanted. When asked for any help with this (such as a waiver of the "refund fee") I was told they wouldn't give me "preferential treatment." I'm disappointed that this company has such poor customer relations, and doesn't see the value of a loyal customer. In contrast, my local camera store bent over backwards to get me the lens I needed in time for the wedding, and at a price I could afford. Moral of the story: go to your local lens rental store. They actually want a repeat customer."

"BorrowLenses is a model company, with some of the best customer service I have ever experienced with any business. If there is ever a problem with an order, they work to make it right, and the staff people have always been competent, polite and eager to help."

"They provided great service and a great product. They helped me select what I needed, were very patient as I changed my mind a couple of times, and the equipment showed up on time and in perfect condition. Highly recommended."

"I'd never used a service like this before, but needed a Anton Bauer battery adapter for a RED Epic at the last minute and was very pleased at the turnaround time that I was able to get the adapter in. The equipment was in good shape and the whole transaction was flawless. I'd definitely use this service again!"

"Fast delivery, quality products...BorrowLenses is my go to source when I need to supplement my kit for a special project. I can get specialized gear that enables me to run my business efficiently without having to inflate my prices because I purchased expensive lenses I only need on occasion. They deliver quickly and make the return process easy!"

"it was my first time with this company and I couldnt be happier. I asked countless questions and they were very patient and knowledgable. The camera worked great and I got wonderful pics. The rental was seamless from start to finish"

"I have been considering downsizing my hefty Canon gear since I am retired and don't do weddings or portraits much anymore.

To this end, I rented the Olympus OM-D E-M5 and two lenses for it over the Labor Day weekend. The gear was in perfect condition (looked brand new really), and I had a blast all weekend shooting with this sweet little camera and lenses.

It's SO nice to be able to "try before you buy" and make sure this is really where you want to spend your money, especially for something fairly pricey.

The entire process was painless and flawless, and done completely through the mail. I really appreciate having a company like BorrowLenses to make life a little easier."